Job Description
Café Manager – One Retail, Compass Group UK&I
We’re recruiting experienced Café Managers across multiple locations, offering exciting opportunities to join our teams in different areas. If you are passionate about delivering exceptional food and world-class customer service, and can confidently oversee catering and service operations, this could be the role for you. Full-time contracts are available at 40 hours per week
.
At the heart of One Retail, our mission is to enhance every customer experience through exceptional service, fresh food offers, and meaningful partnerships. As a Café Manager, you will play a key role in making this mission a reality—ensuring our units and service counters run seamlessly while creating truly memorable experiences for every custome
r.In return, you’ll have the opportunity to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plat
e.
Key responsibiliti
* es:Leading and motivating teams to deliver consistently high standards of food and serv
* iceOverseeing day-to-day operations, including stock management, budgets, and performance monitor
* ingWorking closely with your line manager to track KPIs and deliver against business targ
* etsMaintaining a strong and positive brand presence in line with Compass Group UK&I val
* uesDriving innovation by identifying opportunities for new service concepts and customer off
* ersActing as the link between customers and internal teams to ensure expectations are excee
* dedSupporting, developing, and training team members, leading by example at every s
* tepEnsuring compliance with Health & Safety and Food Safety standards across all operati
ons
Ideal candid
* ate:A true passion for food, service, and delivering memorable customer experie
* ncesMinimum two years’ management experience in a similar environ
* mentProven ability to lead and develop successful t
* eamsStrong financial and operational management sk
* illsExcellent communication and organisational abili
* tiesAmbitious, motivated, and always looking to develop skills and knowl
edge