Job summary
Tile House Surgery has an opportunity for a registrations and deductions administrator to join our busy practice support team and assist in the smooth delivery of excellent patient care. This role is offered on apart-time basis for 20 hours per week (split into 4 x 5 hour shifts) over 4 days (Monday/Tuesday/Thursday/Friday).
Main duties of the job
* Processing all new patient registrations, ensuring all documentation is completed and filed correctly.
* Manage temporary and immediate necessary patient registrations.
* Inputting information from new patient questionnaires into patient records.
* Receive the Lloyd George records and update the computer system.
* Digitising patient paper records.
* Processing GP2GP transfers.
* Processing deductions for patients leaving the practice as per protocol.
* Prepare the Lloyd George records for deducted patients ready for collection.
* Update records accurately and ensure appropriate archiving or transfer of medical notes.
* Receive and make calls to/from patients with any queries to any part of the registration process or regarding address queries.
* Manage all internal transfers.
About us
Tile House Surgery isalarge trainingpractice, serving a patient population of13,500.We pride ourselves on the level of care we provide to our patients and staff.We operate the SystmOne clinical system and have a history of high QOF achievement and aCQC rating ofGood across all domains.
We can offer the following benefits:
* Supportive and friendly environment
* Flexible working hours within the constraints of surgery opening hours and cover required
* Peer support
* 25 days' holiday (pro rata) + bank holidays
* NHS pension
* Free on-site parking
Details
Date posted
16 February 2026
Pay scheme
Other
Salary
£12.44 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
29382
Job locations
33 Shenfield Road
Brentwood
Essex
CM15 8AQ
Job description
Job responsibilities
If you would like to find out more information about this role, please see the attached job specification.
Job description
Job responsibilities
If you would like to find out more information about this role, please see the attached job specification.
Person Specification
Experience
Essential
* An experienced administrator, with excellent IT, time management and organisational skills.
* Strong attention to detail and ability to handle sensitive information with confidentiality.
* Ability to communicate effectively.
* Ability to multi-task, work efficiently and maintain a high level of attention to detail, when under pressure.
* Ability to work as part of a multi-disciplinary team, as well as independently.
* Ability to support and adhere to policy and procedures
* Ability to cope with change effectively
* Ability to work in a small team, enhance morale and maintain a positive working environment
* Primary care experience is desirable but not essential.
* Previous experience using SystmOne is desirable but not essential
Person Specification
Experience
Essential
* An experienced administrator, with excellent IT, time management and organisational skills.
* Strong attention to detail and ability to handle sensitive information with confidentiality.
* Ability to communicate effectively.
* Ability to multi-task, work efficiently and maintain a high level of attention to detail, when under pressure.
* Ability to work as part of a multi-disciplinary team, as well as independently.
* Ability to support and adhere to policy and procedures
* Ability to cope with change effectively
* Ability to work in a small team, enhance morale and maintain a positive working environment
* Primary care experience is desirable but not essential.
* Previous experience using SystmOne is desirable but not essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Primary Care Careers
Address
33 Shenfield Road
Brentwood
Essex
CM15 8AQ
Employer's website
(Opens in a new tab)
Employer details
Employer name
Primary Care Careers
Address
33 Shenfield Road
Brentwood
Essex
CM15 8AQ
Employer's website
(Opens in a new tab)