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Alliance Automotive Group is a leading distributor of light and commercial vehicle parts to the independent aftermarket in the UK, Ireland, France, Germany, Poland, Netherlands, Spain, and Portugal. We serve independent repairers, body shops, auto centres, fast fit companies, and end consumers through a network of logistics platforms and local distributors, including our subsidiaries and independent affiliates. Alliance Automotive Group is also proud to be the home of the NAPA Racing UK British Touring Car team.
We are currently seeking a Parts Advisor to join our team.
Responsibilities include but are not limited to:
* Taking orders over the phone and upselling to increase invoice value.
* Making outbound calls to raise customer awareness and boost sales.
* Building long-term relationships with local customers.
* Promoting offers, discounts, and customer competitions.
* Minimizing credits and returns by ensuring accurate and first-time correct orders.
To succeed in this role, you should be:
* Punctual, organized, and efficient in meeting deadlines.
* Proactive and enthusiastic when engaging with customers.
* Empathetic and attentive to customer needs.
* Professional with excellent communication skills.
We offer:
* The opportunity to join a global brand and market leader.
* Exclusive discounts and cashback from major retailers and grocers via the AAG Benefits App, including Tesco, Boots, and Just Eat.
* Opportunities for career development and tailored training.
* Free pension advice from our standard pension provider.
* Access to health, wellbeing, and financial tools.
* The potential to earn a performance-based bonus, paid monthly.
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