Purpose of the role
:
Reporting to the Business Analyst this is a business-facing role where you will be given the opportunity to add real value. The Junior Business Analyst must be able to demonstrate they are a customer focused individual with the energy, drive and commitment to make it happen. This role will be required to work closely with all departments of the business driving change and efficiencies for all processes and business systems.This role will be working on business transformation projects, which may affect several areas of the business,
Responsibilities:
1. Good understanding of business objectives and departmental requirements
2. Document business processes and reference all system processes included within the process
3. Work with departments to enhance and improve processes through automation
4. Assist the Support team with troubleshooting and resolving system issues
5. Ensure all new solutions are effectively documented and tested prior to going live
6. Provide clear updates to colleagues and stakeholders ensuring all parties are kept well informed
7. Understand best practices and keep up to date with technological advances
8. Assist with any reporting requirements and data integrity
Key Skills and Experience Essential:
9. Strong analytical skills
10. Excellent documentation skills
11. Ability to explain complex technical issues to non-IT-experts
12. Organised and flexible to changing business priorities
13. Problem solving & delivering results
14. Excellent listening skills
15. Takes ownership of issues and keeps all parties updated with regular progress reports
16. Ability to work in an environment with changing priorities
17. Action Orientated
18. Highest level of integrity, honesty and trust
19. Drive for results
Desirable:
20. Knowledge of AX or any other ERP system such as Oracle or SAP
Experience:
21. Experience of working in a Retail environment (stores, buying or merchandising)
22. Background of working with technology to deliver new services and solutions
23. Delivery of projects and system change
24. Experience of working with information systems ideally in a retail/wholesale business
25. Analytical and project management skills, including a thorough understanding of how to interpret business needs and translate them into application and operational requirements
26. Demonstrated ability to review, consolidate and communicate with all levels within IT and the business.
What we can offer you:
27. Staff Discount
28. Uniform allowance
29. Pension scheme
30. Refer a Friend scheme
31. Training and career development
32. Supportive and rewarding culture