The Project Management Office is looking for an experienced Project Support Officer to join a centralised PMO. This key enabling role provides high‑quality project, governance, and insight reporting support across a defined portfolio of projects. Working closely with Project Managers, Programme Leads and senior stakeholders, the Officer contributes to effective planning, control and delivery of projects aligned to organisational priorities. The Officer acts as a trusted point of contact, promotes consistency and transparency, identifies risks and gaps, supports decision‑making, and contributes to continuous improvement across the portfolio and wider PMO.
Responsibilities
* Providing high quality project support across a defined portfolio of projects.
* Onboarding new projects and supporting projects through the full lifecycle, from initiation through to closure, ensuring appropriate processes and controls are applied at each stage.
* Maintaining and delivering a high volume inbox of project‑related activities.
* Effectively problem‑solve Project Management queries.
* Ensure fluid communication between all stakeholders and harmonise project reporting to maintain consistency and clarity.
* Proactively alert Project Managers to project related issues – risks, budgets or schedule overruns.
* Support portfolio‑level and project‑level governance and assurance processes, ensuring compliance with PMO standards, frameworks, and reporting cycles.
* Prepare high‑quality project and portfolio reports for senior leadership and governance forums.
* Perform Project Health Checks/Audits.
* Network of Knowledge forum – set up and hold meetings – sharing lessons, risk & issues, best practice for your portfolio.
* Champion the consistent application of PMO processes, templates, and standards across the portfolio.
* Contribute to the development and continuous improvement of PMO tools, reporting, and ways of working.
* Supporting Project managers and coordinators in the use of Microsoft Project and other project tools; specifically ensuring that project plans are kept up to date to ensure reports to senior management team are accurate.
* Attendance and Collaboration at Monthly Sector Gate/Project reviews.
Essential Skills / Qualifications / Experience
* 2 Years Project Support/Management experience.
* Proficiency within Dynamics D365.
* Proficient in Excel, and analysing data.
Desirable Skills / Qualifications / Experience
* Member of APM or APM PFQ/PMQ preferred.
* Demonstrate leadership, change management and problem solving and conflict resolution skills.
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