Overview
Clerical OfficerBand 2 - 22.5 hours - Monday/Friday and flexibility with the 3rd dayFixed Term - 2 years
We are currently looking for an enthusiastic individual to join our Community Administration service. This post will work within the Denton locality providing full clerical support to Health Care Professional teams that are based at Ann St Clinic Denton, Dewsnap Lane Clinic Dukinfield and Albion Drive medical practice Droylsden on a rota basis.
Working as part of a team, the post holder will act as the first point of contact for all community services, therefore the post holder must have the ability to deal with the general public and have a positive approach to customer care. Administration experience is essential as you will be expected to undertake a full range of clerical tasks.
The Community Administration service is contracted to work between the hours of 8.00am and 8.00pm, Monday to Saturday.
Important Notice on Visa Sponsorship Eligibility
Please note that whilst the trust does offer sponsorship this role is not eligible for visa sponsorship under the UK Health and Care Worker visa route. This is due to the position not meeting the minimum salary threshold of £25,000 per annum and/or the required skill level set by UK Visas and Immigration.
We appreciate your interest in this opportunity and encourage applications from candidates who already have the right to work in the UK.
Main duties of the job
* Provide a full range of clerical tasks to Healthcare Professionals.
* Have a variety of IT skills to be able to use spreadsheets, word processing, e-mails and basic keyboard skills.
* To use the patient administration system to book patient appointments.
* General office management skills such as filing/management of records and telephone duties.
* You may be required to provide administration support for services being provided off site.
* To work as part of a team and to carry out tasks set by the Administrator/line manager.
* To process incoming and outgoing mail.
* The successful candidate will be required to respond to daily queries from internal and external organisations therefore applicants should be excellent communicators with good written skills. In addition it is a necessity that applicants have a good standard of typing and IT skills.
About us
Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children. Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.
We have a clear set of values & behaviours which we expect all of our staff to demonstrate:
* Safety
* Care
* Respect
* Communication
* Learning
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+ & Disabled people.
Benefits include: flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.
Details
Date posted: 22 September 2025
Pay scheme: Agenda for change
Band: Band 2
Salary: £24,465 a year Pro-rata per annum
Contract: Fixed term
Duration: 2 years
Working pattern: Part-time, Flexible working
Reference number: 245-ADM2CHD-09-25
Job locations
Denton Locality
Ann St Clinic
Denton
M34 2AJ
Job description
The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focuses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.
The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.
Person Specification
Essential
* English and Maths, GCSE, CSE, level 1 or A - C or above
* Typing/IT skills (Email, word processing and file management)
* Computer Literate
Desirable
* Knowledge or experience of Data Inputting
Knowledge
* Knowledge of Patient Administration Systems (PAS) (EMIS)
* Knowledge of Microsoft Packages
* Working experience of general office duties
Desirable
* Experience of working in a healthcare setting
Experience
* Customer Service Skills
* Excellent Telephone Manner - Answering the phone
* Previous experience of working with the general public
Desirable
* Previous experience of working with Health Professionals
Skills and Ability
* Effective communication skills with a wide range of people
* Flexibility to cope with changing needs of the job
* Eager to learn new skills
* High degree of Interpersonal skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name: Tameside and Glossop Integrated Care NHS Foundation Trust
Address: Denton Locality, Ann St Clinic, Denton, M34 2AJ
Employers website: https://www.tamesidehospital.nhs.uk/
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