AdministratorAdministrator Start date &x2013; ASAP Contract &x2013; Initially 3 months Hours per week &x2013; 37 hours per week Rate of pay - £14.47 per hour Job Description The Funding & Compliance Officer will be responsible for managing a rota of staff providing face-to-face services, email, and phone cover. The successful candidate will work with coordinators to ensure the integrity of the database by monitoring data inputting. Key Responsibilities Manage a rota of staff providing face-to-face service at two locations, email, and phone cover Work with coordinators to ensure the integrity of the database by monitoring data inputting Supervise Customer Service Advisors and coordinate outreach events to promote the service in the community Ensure residents can access the service through enrolment and be part of the team of coordinators Coordinate the rota including cover of reception and the development of the business support operation Ensure that all courses, events, and examinations have a room booked, tutors are supported, and resources are maintained Provide information and reports to the Leadership team, including on outreach and learner feedback Requirements Experience in providing excellent customer service Strong communication and interpersonal skills Ability to work under pressure and manage multiple tasks Excellent organisational skills and attention to detail Proficient in Microsoft Office Suite Experience in data inputting and database management Apply Now If you are an experienced administrator with a passion for customer service and database management, this is the perfect opportunity for you. Apply now and join this company's team of dedicated professionals.