Salary: £65,000 - 75,000 per year Requirements: Extensive experience as a Senior Business Analyst. Requirements gathering experience along with dealing with senior stakeholders. Experience with Microsoft Dynamics (D365). Knowledge of B2B Processes and CRM. Ability to translate business needs into clear system and process improvements. Understanding of costing, estimating, and pricing processes. Experience working with senior stakeholders. Team player with the ability to work in a collaborative environment. Responsibilities: Partner with business stakeholders to drive CRM & Process Improvement across the organisation. Review and enhance existing processes. Conduct systems analysis, delivery, and documentation. Gather requirements, create process maps, and develop functional specifications. Facilitate testing and rollout of new systems. Drive change and automate key processes. Technologies: CRM Office 365 More: We are a rapidly growing organisation based in Leicester, offering a hybrid working model. We focus on CRM and process improvement, and we pride ourselves on creating a collaborative environment where our team can thrive. We look forward to welcoming a talented Senior Business Analyst to our team. last updated 14 week of 2026