Base Salary of £26,000.00-£29,000.00 plus performance bonus potential of up to £9300 (OTE £38,300)
About Us
Established in 1995, Quorn Stone is a leading retailer and importer of luxury natural stone and porcelain flooring, we have 9 showrooms across the UK, with a Head Office based in Loughborough. We are a passionate bunch who love to offer our customers the highest quality flooring, with exceptional customer service at each stage of their journey with us.
Due to expansion, we are looking for a Showroom Senior Sales Advisor to join our Quorn team, and as we continue to grow from strength to strength, we would love to consider your application!
Job Description
As a Senior Sales Advisor you will work closely alongside our showroom team to deliver exceptional service to our customers. This role requires a friendly and confident communicator, who thrives in a customer service/sales role. The fast-paced nature of this role requires candidates who are extremely organised and able to prioritise certain tasks, whilst being both pro-active and reactive to the customers requirements. The sales process can begin over the phone, email or in person and it is important you are a clear, confident, and friendly communicator via each platform
Additional responsibilities
Answering incoming sales calls
Supporting the Sales Manager
Creating quotations, processing payments, arranging deliveries, and providing outstanding aftersales service
Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
Updating the CRM system with relevant client information and daily activity
Arranging samples to be dispatched
Problem resolution
Handle customer complaints
Guide the sales team in closing sales
Assist with new starter inductions and training
Benefits
A great place to work with a friendly and welcoming team
Competitive salary package.
Paid Training
Employee assistance program.
Competitive holiday allowances with the option to buy holiday.
Enhanced parental leave.
Company pension.
Healthcare cash plan provided by Simply Health.
Employee and friends and family discount on Quorn Stone products.
Employee wellbeing initiatives with Mental Health First Aiders available across the business.
2 volunteering days each year.
Working hours 37 hours per week, with 2 days off.
Opening hours: Monday-Friday 9am-5pm Saturday 9:30am-5pm Sunday & Bank Holidays Closed Salary is £27,000-£29,000 plus bonus earnings OTE with discretionary bonus £35k+
#IMP
Job Type: Full-time
Pay: £26,000.00-£38,300.00 per year
Benefits:
Company pension
Employee discount
Enhanced maternity leave
Enhanced paternity leave
On-site parking
Ability to commute/relocate:
Loughborough LE12 8DX: reliably commute or plan to relocate before starting work (required)
Experience:
Sales: 2 years (required)
Customer service: 2 years (preferred)
Work Location: In person
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