Role: Warehouse Operations Manager - 4 On 4 Off Rotational Days & Nights - 3PL Contract Logistics.
Salary & Benefits: £55,000 - £70,000 + Holidays & Package.
Shift Pattern: The role works to a rotational 06:00 - 18:00 & 18:00 - 06:00 shift pattern on a 4 on 4 off basis.
The Company
Our client, a leading global 3PL contract logistics provider are actively needing to source a full leadership and management structure for a prestigious existing customer. This role will be responsible for the hiring of some 30 Managers & Supervisors for the facility in a timely fashion with a go-live fast approaching.
Operating within a dedicated customer facility in excess of 600,000 sq. ft. working to a site wide rotational shift pattern of 06:00 - 18:00 & 18:00 - 06:00 across a 4 on 4 off basis, with a projected headcount of 1,000 in peak periods.
The Role
The Warehouse Operations Manager - 4 On 4 Off Rotational Days & Nights role will play a critical role in designing, maintaining and leading all site based activity across what will be a key UK DC operation in Lutterworth, Leicestershire.
This position is a truly exciting opportunity for an experienced logistics professional to be at the forefront of a rapidly expanding organisation.
Key Responsibilities
* Reporting Line: Reporting to the Site General Manager.
* Operational Leadership: Take a hands‑on role in overseeing daily warehouse and distribution activities, ensuring operational plans are executed effectively during site start‑up. Actively support the implementation of processes and drive day‑to‑day performance on the floor.
* Team Management: Lead, coach and support front line managers, supervisors and operatives, maintaining a visible presence on the warehouse floor to drive engagement, productivity and a strong team culture.
* Client Relationships: Act as a key day‑to‑day operational contact for customers, ensuring service delivery meets expectations and resolving any issues in a timely and proactive manner.
* Commercial Responsibility & Budget Management: Monitor daily operational costs, labour usage and resource allocation, ensuring activities are delivered efficiently and within budget constraints.
* Performance Metrics: Actively track and manage KPIs on a daily and shift basis, taking immediate action to address performance gaps and ensure service level achievement.
* Compliance: Take direct responsibility for maintaining health & safety standards on‑site, conducting regular checks and ensuring all team members follow safe working practices and procedures.
* Process Optimisation: Identify inefficiencies through direct observation on the warehouse floor and implement practical improvements to processes, workflows and layout to drive productivity.
* Innovation: Support the roll out and day‑to‑day use of new systems, equipment and automation, ensuring teams are trained and processes are embedded effectively.
* Supplier Relationships: Work closely with on‑site suppliers and service providers, managing day‑to‑day interactions to ensure consistent service and quick resolution of operational issues.
The Candidate
The successful candidate for the Warehouse Operations Manager - 4 On 4 Off Rotational Days & Nights opportunity will have the following skills and experiences:
* A Logistics Distribution and Supply Chain Background - Essential.
* A minimum of 5+ years Shift Operations Manager / Operations Manager / Senior Operations Manager or Head of Operations or Assistant General Manager level previously - Essential.
* Proven 3PL Warehousing experience required - Advantageous.
* Exposure to a successful & sizeable start up operations - Advantageous.
* Previous budgetary responsibility across medium to large sized DC operations - Essential.
* Strong leadership and team management skills, with a track record of developing high‑performing teams - Essential.
* Prior commercial knowledge of the UK logistics and warehousing market - Advantageous.
* An individual truly excited by large scale growth challenges - Essential.
* Able to work on a permanent 4 on 4 off rotational shift pattern - Essential.
* Commutable to Lutterworth area 4 x days per week - Essential.
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