Exciting Opportunity Alert! Service Administrator Needed for a Global Company in Thame – Immediate Start!
Are you ready to dive into an exciting new role and make an impact? We're thrilled to be working with a leading division of a global organization based in Thame. They're seeking a dynamic Service Administrator to join them on a temporary basis and play a crucial part in supporting a key transition project. If you're available immediately and eager to bring your expertise to a fast-paced environment, this role is for you! The role is likely to be a 6 months with possible extension.
About the Role This is not your average admin job! This position offers a unique chance to contribute to a team that's implementing a cutting-edge Service Contract administration and scheduling system. If you have experience with ERP or CRM systems, your skills will be highly valued. You'll be providing top-notch customer support, handling service requests, processing quotes, and much more – ensuring a seamless transition for both the company and its clients.
Key Responsibilities
1. Act as the first point of contact for customer queries, delivering a top-tier support experience.
2. Coordinate customer feedback emails and compile service reports.
3. Ensure service reports are reviewed and further actions are taken where necessary.
4. Gene...