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Business support officer

Stratford-upon-avon
WMJobs
Business support officer
Posted: 5 October
Offer description

Overview

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About The Team And The Role

We are looking for an individual with excellent communication and organisation skills who will be seconded to the Admin Team for the NHS Community Adult Mental Health service based at Stratford Healthcare in Stratford-upon-Avon, Warwickshire. The post holder will provide efficient and comprehensive administration support to clinicians and managers within an integrated Admin Team to support clinical service delivery. The role involves delivering dynamic and adaptable business support to practitioners and managers at the Coventry and Warwickshire Partnership Trust, and enhancing the administrative offer to support the Mental Health Social Care Team by collaborating with frontline social care staff and managers.

Warwickshire County Council and Coventry and Warwickshire Partnership NHS Trust provide integrated community mental health and social care services under S75 of the National Health Service Act 2006. The arrangement delegates statutory social care functions to the Trust while seconding Council staff. Seconded employees remain employed by Warwickshire County Council and retain the council’s terms and conditions.


Hours and Where

Hours: 15 hours per week, Thursday and Friday (9:00–17:00)

Base: Adult Mental Health, Stratford Healthcare, Building 2, 2nd Floor, Arden Street, Stratford on Avon, CV37 6NQ


Responsibilities

* Deliver administration support to clinicians and managers within the Admin Team
* Perform digital dictation, minute taking, filing, archiving, and reception duties in Outpatients
* Build effective working relationships with staff and managers; maintain flexible, proactive, and approachable service delivery
* Support service delivery by working collaboratively with frontline social care staff


Qualifications and Skills

* Good empathetic telephone manner
* Ability to learn new computer systems quickly
* Excellent listening and typing skills
* Ability to speak and provide advice in accurate spoken English (fluency duty)


Benefits and Working For Warwickshire County Council

Warwickshire County Council is committed to equality of opportunity and aims to provide a vibrant economy with the right jobs, training, skills and infrastructure. Benefits include agile working, generous annual leave entitlement, bank holidays, an additional day at Christmas, and access to Vivup benefits and discounts. The pension scheme includes employer contributions typically around 19% per month.

Click here to view the benefits at Warwickshire County Council.


Additional Information

The Fluency Duty requires speaking and providing advice in accurate spoken English to the public. For application forms in an alternative format or any adjustments, please contact hrandpayroll@warwickshire.gov.uk.

Closing date: 9 October 2025

Warwickshire County Council is committed to equality of opportunity for all employees.


Seniority level

* Entry level


Employment type

* Part-time


Job function

* Other


Industries

* Human Resources Services

Note: This job description is intended to reflect the current role and may be updated as required.

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