Overview
Sales Consultant role at Furniture Village. You’ll be the face of your store, greet customers, build rapport, understand their needs, and create an end-to-end experience from ordering to final mile delivery. You’ll be part of a dynamic team with industry-leading training to become a Furniture Village expert in beautiful furniture and world-class service.
Base pay range
SALES CONSULTANT
* You want the flexibility of full or part-time. You’ve got a life outside of work after all.
* You’re hungry for progression. “Growing our own” and fast-tracking promotions is in our DNA.
* You’ve got a winning way with customers. If you can engage and inspire, and get a buzz from selling beautiful product, you’ll go far.
* You want an industry-leading package with uncapped commission. Basic part-time salary £15,000. Full-time basic up to £25,000, average earnings £50k+ and uncapped OTE.
* You want best-in-class benefits. 5% pension, 24/7 medical support, health insurance, up to 33 days’ holiday, Perkbox, Refer a Friend bonus, staff discount.
* You want to work for an award-winning family business, voted an Outstanding Place to Work and the UK’s leading independent furniture retailer.
* You want to be part of a Great British success story.
The role
You’ll be the face of your store, greeting customers, creating rapport, understanding their needs and creating an awesome end-to-end experience, from ordering to final mile delivery. You’ll be part of a dynamic team that’s hungry for success. With our industry-leading training, you’ll soon become a Furniture Village expert, well versed in beautiful furniture, world class service and understand how to overdeliver on KPIs.
Your Skillset
Our ideal candidate looks like this:
* Instinctively understands and embraces a customer-first mindset
* Is a natural born communicator, one who leans in to listen and effortlessly persuade
* Shows initiative and energy, as part of a team or working independently
* Pays attention to detail (critical when ordering bespoke furniture)
* Is punctual and professional, with a genuine smile
* Uses critical thinking to solve problems without being phased
Our business
Our first store opened in Abingdon in 1989. Today we have 58 stores across the UK. We don’t believe in the hard sell; we help customers understand their needs, lifestyle and budget to find the perfect pieces. We source from across the globe—handmade mattresses from Yorkshire, bespoke marble-top tables from Italy, precision engineered wardrobes from Germany.
Our people
In the words of our founder and CEO Peter Harrison: “We employ nice people to sell nice furniture to nice customers.” We’ve been doing it since 1989. We have 58 stores and counting. Our people are the heartbeat of our business, with real progression, training and rewards. Over 20% of our team have received long service awards because they want to stay.
Our recruitment
As a family business, we want everyone to feel part of our family. We’re an equal opportunities employer and welcome everyone. Ready for the next leap in your career? Apply now and let’s talk. Together we can do wonderful things.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Sales and Business Development
* Industries: Consumer Services
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