Job Ref: DAL3549
Branch: Clayton Hotel Glasgow
Location: Clayton Hotel Glasgow, Glasgow
Contract type: Permanent
Hours: Full Time
Hours per week: 40 hours
Posted date: 02/12/2025
Closing date: 04/01/2026
Sales Manager
Are you a dynamic leader with a passion for hospitality? At Dalata Hotel Group, we believe that great teamwork and leadership are at the heart of hospitality. Dalata Hotel Group are currently looking for an experienced Sales Manager who is eager to take ownership, elevate their teams, and drive outstanding performance while continuing to grow professionally.
In this role, you will enjoy the unique opportunity to shape the culture and success of your team and contribute to the strategy of this hotel. If you are looking for the next opportunity or move in your career in a supportive environment that values innovation and excellence, we invite you to be part of our thriving community at Dalata Hotel Group.
As Sales Manager, you will report to the General Manager. You will guide and manage hotel operations effectively, ensuring exceptional guest experiences, strategic growth, and high-performance standards while fostering a positive work environment and driving financial success.
Benefits 50% Off F&B in all properties
€/£60 employee rate on rooms for all Dalata hotel
30% off Friends & Family rate SAYE (Save As You Earn Scheme
Pension access (Ask your HR Manager for local pension information)
Performance-related bonus plan
Development Opportunities through our Dalata Academy to support your career journey
Free employee meals on duty
Extra AL day for every year worked (5 days to a maximum of 5 days)
Employee Assistance Programme
Cycle to Work Scheme/Transport Schemes
Staff Appreciation Initiatives, fun team-building activities and regular charity events
Your Key Duties and Responsibilities: Plan and direct day-to-day operation of the sales & marketing function to ensure maximum revenue & profitability and provide potential and existing clients with the highest level of sales service.
Plan & implement annual marketing expenditure per hotel with sales & marketing team focusing on overall business.
Execute quarterly activity plans to create focus for the team and adapt activity to support business needs of the hotel.
Develop and nurture relationships with key global corporate clients through ongoing account management.
Perform day-to-day sales activity including face-to-face meetings, contracting & rate negotiation, site inspections, attendance at trade events, client entertainment and overseas sales trips. Client entertaining/site inspections may require evening & weekend hours.
Deal with CCD client enquiries from initial quotations, following-up to contract stage, ensuring the highest standard of customer satisfaction.
Develop and nurture client relationships within the conference segment through conference agencies and for domestic & international tour operators. Collaborate with CDOS and team on proactive M&E strategy and identifying & analysing opportunities to ensure they fit within the hotel's business strategy.
Undertake monthly tracking of M&E room hire, food and beverage to monitor enquiries and conversion levels and call out risk months and opportunities.
What You Will Need: 2 to 3 years of experience in a sales or marketing role, preferably in a hotel or customer-focused environment.
A creative thinker with an outgoing personality, capable of building new relationships and maintaining existing ones.
Proven experience in effective people management within a team environment.
Sales-focused, target-driven, and results-oriented.
Excellent communication skills, both written and verbal, with the ability to provide clear reports to clients and colleagues.
Confident, ambitious, and proactive in approach.
About us
Dalata Hotel Group - We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.
Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.
Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.
At Clayton Hotel Glasgow, everything we do is a little more personal.
Whether that's getting to know you a little more or in the small gestures that make your stay that bit more memorable. We're always dedicated to experiences that are all about you. Located on the banks of the River Clyde, a short stroll from Buchanan Street shopping district, Glasgow Science Centre and OVO Hydro and Scottish Events Campus it's a place with everything from food, culture and entertainment. With excellent transport links right on our doorstep, Clayton Hotel Glasgow is the perfect base to connect across the city.
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