A leading company in customer engagement is looking for a Senior Manager of Customer Engagement to lead and optimize strategies for nurturing customer relationships. Responsibilities include managing the complete lifecycle strategy, ensuring effective multi-channel communication, and fostering a high-performing team. The ideal candidate has over 5 years of relevant experience and a strong customer-centric mindset. This role is based in Solihull, requiring attendance at the head offices three days a week. #J-18808-Ljbffr