*This role is being advertised as Repairs Supervisor but on appointment your job title will be Lead Technician
The Repairs Supervisor is an essential member of the Direct Repairs department, who leads a dedicated team of multi trade operatives, providing a comprehensive, efficient and responsive property service delivery. The primary focus is providing a high-quality responsive maintenance service to all residents, internal colleagues and partners. You will also provide clear structure and support to operatives in managing repairs effectively from inception to completion and final quality assurance. A company van will be provided for work purposes.
Duties include:
* Day-to-day line management of a team of operatives, covering a multitude of trades.
* Management of all associated workstreams, productivity, and value for money.
* Monitoring, training, and promotion of safe working practices.
* Fleet, equipment, and materials management (stock control, maintenance, and safety).
* Resident liaison, including stage 1 complaint handling and escalation when required.
What you'll have