Overview
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Location: Palestra, Surface Transport Corp
Company: TfL, GLA or OPDC
Job title: Works Coordination Officer
Salary: Circa £38,000
Grade: Band 2
Contract type: TfL
Reference: 3880
Team: Coordination & Permitting
Contract details: Permanent
Location: Palestra, include hybrid working where possible
All offers of employment are subject to satisfactory right‑to‑work checks. Candidates must be able to demonstrate their right to work in the UK. At the present time TfL is unable to offer visa sponsorship for this role.
Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4-week period. Hybrid working arrangements can evolve subject to business requirements.
Overview of the Role
The Works Coordination Officer plays a key role in reducing disruption on the Transport for London Road Network (TLRN). You will assess and approve permit applications, coordinate planned works, and ensure activities on the network are managed safely, efficiently, and in line with statutory frameworks including the Traffic Management Act (TMA) 2004 and New Roads and Street Works Act (NRSWA) 1991.
You will work closely with internal teams, utilities, contractors, and partner organisations to minimise impact on customers and road users, promote collaborative working, and ensure compliance with all permit and coordination requirements.
Key Accountabilities
* Review permitting applications and conditions, issuing permits in line with statutory requirements.
* Assess proposed works, events, and activities affecting the TLRN to identify potential conflicts and operational impacts.
* Provide day‑to‑day liaison with works promoters (TfL departments, utilities, other highway authorities).
* Negotiate changes to work timings to avoid conflict and reduce disruption.
* Apply statutory controls to minimise disruption, including directions, duration challenges, and permit conditions.
* Identify opportunities for coordination such as trench sharing, shared traffic management and joint works.
* Liaise across Network Management and with partner groups including London Buses, Control Centre Operations, police, and other authorities.
* Monitor works promoters’ performance and manage non‑compliance.
* Ensure timely assessment and response to all permit applications.
* Support communication to partners to minimise inconvenience to road users.
Skills, Knowledge & Experience
* Strong understanding of TMA, NRSWA and associated Codes of Practice.
* Knowledge of the road network and statutory requirements for works coordination.
* Strong communication, negotiation and stakeholder‑management skills.
* Numerate and computer‑literate, with good MS Office skills.
* Ability to work to tight deadlines and targets.
* Experience in street works coordination, highway engineering or road network operations.
* Experience using EToN/highway management systems.
* BTEC ONC or higher in a civil engineering discipline.
* NRSWA Noticing (City & Guilds) accreditation.
* Understanding of traffic signals operation and traffic management principles
Application Process
* Please apply using your CV only
* Think carefully about the skills, knowledge and experience in the advert and cover this in your CV
* PDF format preferred and do not include any photographs or images
Equality, diversity and inclusion
We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs to make the process fair.
Benefits
In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the level of role but mostly include the below:
* Final salary pension scheme
* Free travel for you on the TfL network
* Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home
* 29/30days annual leave plus public and bank holidays
* TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
* Private healthcare discounted scheme Tax-efficient cycle-to-work programme
* Retail, health, leisure and travel offers
* Discounted Eurostar travel
We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice.
Vetting Process
At Transport for London, safety, trust and fairness sit at the heart of how we recruit. Our Vetting Charter (https://tfl.gov.uk/corporate/careers/our-vetting-process) explains the checks we carry out before you join us, helping ensure we create a safe, inclusive and reliable network for everyone who depends on our services. We simply ask that the information you provide is honest and accurate so we can progress your application smoothly. If something doesn’t match or can’t be verified, we may not be able to move forward with yourapplication, but we’ll always treat you with transparency, respect, and clear communication throughout.
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