Salary: £35,000 - 45,000 per year Requirements:
* Proven experience in Windows Desktop and Server administration, including setup, maintenance, and troubleshooting.
* Strong skills in MSSQL tuning and troubleshooting.
* Background in 2nd line or infrastructure support with a track record of dealing with complex client problems.
* An interest in DevOps practices, automation, and CI/CD pipelines.
* Desirable Skills:
* Familiarity with Azure Cloud services.
* Experience with SaaS platforms or migration.
* Hands-on experience in setting up or configuring tools that facilitate IT or customer support.
Responsibilities:
* Provide support across desktop environments, Windows systems, databases, and hosted applications.
* Diagnose and optimize SQL performance issues.
* Deliver high-quality professional services including data migrations, system installations, and transfers.
* Contribute to the development of internal support infrastructure, such as ticketing systems and knowledge-sharing platforms.
* Own Azure environments and DevOps practices.
* Act as the primary point of contact for infrastructure and DevOps matters.
* Drive automation and enhance cloud operations.
Technologies:
* Azure
* CI/CD
* Cloud
* DevOps
* Support
* SQL
* Windows
More:
We are seeking an Infrastructure Support Engineer to join our team in Birmingham, where you will support a growing SaaS environment. In this role, you will provide hands-on support for Windows systems, databases, and hosted applications, while also contributing to professional services delivery and internal tooling improvements. This is an excellent opportunity for someone looking to grow into Azure and DevOps, take ownership of cloud infrastructure, and help shape the future of our support operations.
Joining us means you will play a key role in impactful SaaS projects and help establish a brand-new support capability from the ground up. We will provide mentoring to develop your skills in Azure and DevOps, and you will work closely with senior leadership to influence the company's direction within a supportive team culture that partners with clients making a real social impact.
last updated 42 week of 2025