Your role To support the HR Operations team to deliver a fully integrated, business focused HR service to all FleetCor UK employees. What you'll be doing What We Need FLEETCOR is currently looking to hire a People Operations Assistant, this position provides HR support to the Senior HR Employee Experience Manager in the day to day running of the department and offering first line generic advice on policies and procedures in the absence of the Senior HR Employee Experience Manager and HR Director to all FLEETCOR and other parent company employees across the UK How We Work As a HR Assistant, you will be expected to work in a Hybrid environment. FLEETCOR will set you up for success by providing: Assigned workspace in our either our Midlands or Swindon, in the UK Company-issued equipment remote access Formal, hands-on training Role Responsibilities The responsibilities of the role will include: Provide HR support to the Senior HR Employee Experience Manager in the day to day running of the department and offering first line generic advice on policies and procedures in the absence of the Senior HR Employee Experience Manager and HR Director to all FleetCor and other parent company employees across the UK Support and where appropriate to advise managers and employees on organisational change, people management and performance measures in conjunction with the company handbook Provide first line support for initial employee relations case management and support employee relations issues (e.g. take notes at disciplinary and grievance hearings and conduct investigations) Support the onboarding of new employees by generating offer letters and contracts, co-ordinating interviews and carrying out HR team, administrative tasks for starters, leavers and the HR leadership team. Provide administrative support in areas including reward and recognition (including assistant to administrating the benefit and recognition schemes), learning and development, employee relations and communications. Support vendor management and act as a liaison with external benefit providers Undertake specific projects as determined by the HR plan Work in conjunction with the Senior HR Employee Experience Manager to review, update and implement policies and procedures to ensure compliance with Employment Legislation. Be an ambassador for attention-to-detail, ensuring a high standard on all employee communications relating to HR Deliver/present manager and employee updates and programmes to all employee levels Travel one day a week to alternative site i.e. Swindon or Midlands area to support employees and managers with all HR aspects. Qualifications & Skills CIPD level 3 working towards or to have level 5 certifications preferred 3 to 5 years of human resources operations experience Thorough knowledge of human resource principles and best practices Effective verbal and written communication skills; delivers messages in a clear, concise manner Proficient in Microsoft Office (Word, Excel and PowerPoint), MS Project preferred LI-KP2 INDSS LI-Hybrid About FLEETCOR FLEETCOR is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments. All offers of employment made by FLEETCOR (and its subsidiary companies) are subject to the successful completion of satisfactory pre-employment vetting by an independent supplier (Experian). This is in accordance with FLEETCOR's Resourcing Policy and include employment referencing, identity, adverse financial, criminal and sanctions list checks. We do this to meet our legal and regulatory requirements. FLEETCOR is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities. Notice to Agency and Search Firm Representatives: FLEETCOR will not accept unsolicited CV's from agencies and/or search firms for this job posting. Resumes submitted to any FLEETCOR employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of FLEETCOR. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.