Dennison Commercials Ltd is the sole Volvo Truck & Bus dealer and the leading provider of heavy commercial vehicles in Northern Ireland. We are currently seeking a Sales Administrator to be based at our Headquarters site in Ballyclare. Working Hours The working hours for this role will be 28 hours per week with flexibility regarding work pattern. Job Role Reporting to the Sales Manager, this is an exciting opportunity to join a successful business and provide valued key support to our central Sales Department. As an equal opportunities employer, Dennison Commercials Ltd. welcomes applicants regardless of age, sex, marital status, race, sexual orientation, religious belief, political opinion or disability. About The Role Key Duties & Responsibilities Place and monitor new vehicle orders using brand manufacturer IT systems Set up customers in relevant systems for accurate invoicing Plan orders effectively at the factory and liaise with suppliers, amending orders as needed Manage purchase orders and coordinate with external and local suppliers Communicate progress, manage risks, and update all key stakeholders regularly Ensure compliance with homologation and Whole Vehicle Type Approval legislation Register and tax vehicles correctly and liaising with the DVLA/DVSA Issue invoices and follow up on payments Providing administrative support to our new trucks sales team updating various spreadsheets, providing dedicated cover for other team members for holiday periods etc Maintain and update customer databases with accurate and up-to-date information General office duties/ electronic filing/reports and any other ad hoc duties Required Criteria Previous experience of completing administrative support tasks efficiently on a daily basis within a busy office environment is essential Be educated to GCSE standard or equivalent, including Maths and English Possess the ability to communicate effectively at all levels, both verbally and written and both internally and externally Possess an excellent level of computer proficiency and demonstrable experience of using Microsoft Office packages Possess strong organisational skills and excellent attention to detail Have the ability to structure workload efficiently and be able to adapt to changing priorities Be able to work effectively as part of a team whilst also possessing the ability to work effectively with minimal supervision Hold a full driving licence Insist on the highest quality of work Work with excellent attention to detail Be reliable and have excellent timekeeping and attendance records Be accountable Be loyal Have a responsible and methodical attitude to work Have a desire to learn and develop new skills and knowledge Be proactive and adaptable in their work approach Be motivated and enthusiastic Have the ability and willingness to work as part of a team Desired Criteria Previous relevant sales support experience would be highly desirable Previous experience of using a Customer Management system would be desirable Skills Needed Customer Relationship Management, Problem Solving, Administrative skills About The Company Join the Dennisons Team: A Legacy of Excellence in Commercial Vehicles Dennisons, a family of businesses united in offering superior services in the commercial vehicle industry, invites you to become part of our story. For over 50 years, we've grown from strength to strength, providing a range of services including Volvo new and used truck sales, vehicle rentals, commercial bodyshop services, and parts supplies. Our recent expansion into Dennison JCB, a JCB dealership, exemplifies our commitment to growth and innovation. Why Choose Dennisons? Diverse Services, One Family: Our operations span various facets of the commercial vehicle sector, ensuring a dynamic and multifaceted work environment. Whether it's sales, rentals, bodyshop services, or part supplies, you'll find an area that suits your skills and interests. Commitment to Customer Satisfaction and Innovation: We are dedicated to ensuring complete customer satisfaction and continuously innovating in a rapidly changing industry. Working with us means being part of a team that values excellence and forward-thinking. A Culture Rooted in Strong Ethics and Family Values: Over the decades, we've maintained a foundation of rock-solid ethics and strong family values, creating a supportive and ethical work environment. A Story of Achievement and Future Innovation: Joining Dennisons means being part of a legacy of great achievements and future innovation. Our incredible staff works together to achieve the highest standards in our industry, supported by our loyal customers Company Culture Your Future with Dennisons At Dennisons, we're not just a team; we're a family. As we continue to grow and set new benchmarks in the commercial vehicle industry, we invite you to be part of our journey. If you are passionate about making a difference in a company that values tradition, innovation, and excellence, Dennisons is your destination. We believe our staff are our most valuable asset. We appreciate the input of every member of the team and always strive to reward hard work and good performance. Therefore, if you work at Dennison Commercials you can expect competitive rates of pay combined with an excellent benefits package including: Generous holiday entitlement Cycle to Work Scheme Access to a pension scheme with generous employer contributions Healthcare benefits Retail discount scheme Free on-site parking at all our sites Ongoing training and development opportunities and Volvo manufacturer training A friendly work atmosphere within a real team environment Long term career prospects Company Benefits At Dennison, you're more than just an employee; you're a vital part of a family that drives innovation in the commercial vehicle industry. Key benefits of joining our team include a dynamic work environment across diverse services, a commitment to continual innovation and customer satisfaction, and being part of a culture rooted in strong ethics and family values. Here, your contributions are recognised and celebrated as part of a legacy of excellence, shaping the future of the commercial vehicle sector. Join us, and become part of a story that values each individual's role in achieving collective success. Health insurance, Vacation, Paid time off, Performance bonuses, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Gym membership or wellness programs, Free parking, Cycle to work, Free work laptop, Referral bonus, Open office, Competitive salary, Life insurance, Long service recognition Salary Not disclosed Skills: Customer Relationship Man Problem Solving Administrative skills Benefits: Health insurance Vacation, Paid time off Performance bonuses Retirement plan and/or pension Office perks Employee development programs