Overview
Join to apply for the Customer Service Executive role at Vrieservice.
Manpower UK are supporting our reputable client in identifying a Customer Experience Advisor for their Cumbernauld office. You would be working within a successful team who are friendly and supportive to ensure your success.
Responsibilities
* Process orders using Excel and in-house systems; confident with IT systems and accurate inputting
* Speak to customers throughout the day providing product information and upsell other products
* Call lapsed clients to enhance sales within the team to achieve KPIs
* Hours: Monday to Friday – 8:00am to 4:30pm or 8:30am to 5:00pm
Qualifications
* Customer service background
* Good administrative experience
* Experience using Outlook, Excel, Word
* Good communication skills
* Proactive in securing the sale
* Excellent listening skills
* Works well on their own and within a team
* Enjoys a busy environment
* Driving licence - not essential
Please forward your CV in the first instance.
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