Key Accounts Coordinator - Belfast, Belfast
Location: Belfast, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Description:
We are a company driven by what moves people and urban environments. We foster a culture of honesty, transparency, and responsibility, providing support for urban mobility and vertical transportation safety and efficiency throughout the lifecycle.
Role Overview: We are seeking a passionate Key Accounts Coordinator to support our Belfast team. Your responsibilities will include:
1. Providing administrative support for Key Accounts
2. Monitoring account performance and identifying growth opportunities
3. Managing account activities such as order processing, invoicing, and delivery scheduling
4. Serving as the primary contact for key clients, addressing their needs and ensuring satisfaction
5. Resolving account issues promptly
6. Updating customer systems with received data
7. Producing and maintaining Key Account profile reports
8. Maintaining client confidentiality
9. Liaising with Service Sales Consultants to resolve queries and verify information
10. Ensuring open communication with clients
Candidate Requirements:
* Experience in administration within a similar role
* Highly organized with a structured work approach
* Customer-focused, organized, and commercially aware
* Committed to providing excellent customer support
* Ability to work efficiently in a fast-paced environment
* Strong organizational skills and attention to detail
What We Offer:
* Competitive monthly salary
* 34 days holiday including bank holidays
* Attractive pension scheme
* Health cash plan for health costs
* Life assurance (4x salary)
* Access to premium health and wellbeing apps
* Subsidised gym membership
* Enhanced maternity and paternity benefits
* Salary sacrifice options (Electric Cars, Cycle2Work)
* Long service awards with holiday benefits
* Employee Assistance Programme
* Refer a friend scheme
Additional Information:
We value diversity and are an equal-opportunity employer. Candidates must complete the application process on our careers page by clicking the 'Apply' button below to Login/Register.
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