Patient Administration Lead
Circle Reading Hospital – 37.5 hours per week, Permanent.
Salary: Up to £30,160.00 per year (dependent on experience, training and qualification).
Overview
Circle Reading Hospital is part of Circle Health Group, a leading independent healthcare provider with a nationwide network of hospitals and clinics.
Duties of this role
* Lead and coordinate the daily activities of the patient administration team, ensuring service standards and targets are consistently met.
* Allocate tasks and support workforce planning to ensure appropriate cover across all administrative areas.
* Ensure the smooth running of patient bookings, admissions, discharges, and outpatient appointments.
* Provide day-to-day supervision, coaching, and support to administrative staff.
* Ensure accurate data entry and patient record management in accordance with GDPR, information governance and hospital policies.
* Work closely with clinical teams, consultants, external partners and patients to coordinate scheduling and respond to service queries.
Applicants should meet the following criteria
* Experience in a healthcare administration or patient services role.
* Strong leadership, team coordination or supervisory experience.
* Excellent communication and interpersonal skills.
* Strong organisational skills and attention to detail.
* Proficient in Microsoft Office and patient management systems.
Salary & Benefits
Circle Health Group offers competitive starting salaries and a wide range of employee benefits, including:
* 25 days holiday per year plus bank holidays (increasing to 30 days with service)
* Private Pension Scheme
* Private Healthcare Scheme covering pre-existing medical conditions
* Friends & Family Hospital Discounts
* Family-friendly policies, including enhanced Maternity, Paternity & Adoption pay
* Non-contributory life insurance
* Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
* Access to resources, tools and services to support wellbeing
* Employee recognition programmes
* Industry-leading training and development opportunities
Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, workstyles and more.
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