Job Description
Job Title: Overnight CAT Shift Lead CAT Virtual Triage Hub
Responsible to: Clinical Assessment Service Operational Specialists
Accountable to:CATs Operational ManagerHours:23:00 08:00 Part time and bank hours availablePay: Overnight rates are £17.81 - £19.87 per hour
Base: Local base or home working available
Job Summary
1. The Shift Lead will work within the new Virtual Care Business, using experience and knowledge of service delivery. Alongside the Operational Specialists, you will be responsible for the smooth running of our services on shift basis, with visible management and leadership of service delivery teams.
2. The CAT Shift Lead will be responsible for supporting the overnight Virtual CAT (Clinical Assessment Treatment Service, supported by clinicians based in each of the urgent care localities. You will be providing direct supervision to employees and clinicians on shift to ensure the service operates correctly.
3. With the focus being day-to-day service provision, you will ensure that the CAS/Triage Virtual Triage Hub is able to meet the demands of KPIs and Quality, the volatile unpredictable nature of Urgent and Emergency Care (capacity & demand management) and the expectations of patients.
4. To provide compassionate, effective, visible and virtual management and leadership to the CATS team.
5. To ensure good people management pra...