Job Title: Migration Support Technician
Location:G84
Client: Defence Client
Length of contract: 4 weeks- likely for extension
Pay: £25.15 per hour- Umbrella
Clearance Requirements:
* Must have an active SC Clearance or be willing to undergo SC Clearance.
* Must hold a valid UK passport and be a British Citizen (without dual nationality).
Role Overview:
We are seeking reliable and detail-oriented Migration Support Technicians to assist with a large-scale device refresh project. The role involves setting up refresh clinics, handling device handovers, updating systems, and supporting end users during device migration.
Key Responsibilities:
* Assist in setting up and maintaining the Refresh Clinic at designated sites.
* Move devices as instructed by the Contractor Engineer and Site Manager from onsite storage to the Refresh Clinic.
* Login to systems as directed, using devices provided.
* Refresh laptops by collecting existing devices from users and handing over new devices, strictly following the migration schedule and project processes.
* Ensure accurate handover and collection of devices per the migration schedule.
* Update workflow management systems correctly at all relevant steps.
* Promptly report any issues during the migration process to the Contractor Engineer and Site Manager.
* Escalate unresolved issues to onsite Post Migration Support Engineers.
* Conduct manual daily stock checks and report findings.
* Package collected devices according to the device Designation Rules, clearly marking items for disposal or refurbishment.
* Securely move all devices and equipment back into onsite storage at the end of each day.
Skills & Experience Required:
* Previous experience supporting device refresh/migration projects (desirable but not essential).
* Comfortable handling hardware and working within structured processes.
* Strong attention to detail and record-keeping skills.
* Good communication skills to liaise with engineers, managers, and end-users.
* Ability to work independently under instruction and as part of a team.
* Physically capable of moving and handling IT equipment.
Other Requirements:
* Must adhere strictly to security and confidentiality requirements on all sites.
* Willingness to work occasional extended hours to meet project deadlines.
Job Title: Migration Support Technician Location: Corsham- onsite Client: Defence Client Length of contract: 3 Months Pay: £25.15 per hour- Umbrella Clearance…
Job Title: Migration Support Technician Location:G84 Client: Defence Client Length of contract: 4 weeks- likely for extension Pay: £25.15 per hour- Umbrella…
Job Title: Migration Support Technician Location:Glasgow G2 Client: Defence Industry Length of contract: 2-4 weeks support on project Pay: £25.15…
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