English | United Kingdom | req128398
We are looking for a Technical Support Engineer to manage and support all IT Services and infrastructures across multiple sites in a diverse geographical location - based from our East Midlands Gateway office, you'll be covering the Midlands area of the UK.
YOUR ROLE
Our IT department supports Kuehne and Nagel nationally and is critical in keeping our business moving. As a Technical Support Engineer, you'll offer a dynamic approach in a proactive-reactive service oriented environment. The role is for the most part primarily focused on the provision of proficient 1st to 3rd level technical support, covering the support of areas such as (but not limited to) comms cabinet management; client devices (hardware/software/OS); WAN; LAN; telephony; WLAN; servers; compliance (AV/WSUS); power (UPS/ATS etc); all within wider Corporate governance. As such the role requires an acute technical awareness, demonstrating a keen ability to embrace emerging and proven technologies whilst at the same time retaining an understanding of legacy systems and their subsequent dependencies within Kuehne & Nagel.
YOUR SKILLS AND EXPERIENCES
1. Demonstrable experience in a similar environment is expected
2. Knowledge of standard client device support and configuration including those which are used in non-administrative business operational environm...