Account Collections Executive - 8 month FTC
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Overview
We are looking for an Accounts Collections Executive to join our Accounts Collections Team for an 8 month fixed term contract. The main focus is to collect overdue and outstanding debt owed to the business, while resolving account queries and ensuring a smooth process from order to payment.
Responsibilities
* Build and sustain strong relationships with customers, Sales teams and other business operations within Softcat.
* Chase and collect payment of invoices owed to Softcat.
* Work independently to secure payments by telephone and email collections.
* Collaborate with the Sales team and Customer Service team to resolve customer queries.
* Update internal systems and maintain thorough notes on all communications related to each customer.
What we’re looking for
* A proven record of Accounts collections work with the ability to hit the ground running.
* Excellent attention to detail.
* Excellent communication skills with the ability to build and sustain relationships; effective negotiation skills (Accounts Payable Assistant through to Director level).
* Strong planning, organisation and administration skills with experience in internal systems and Excel.
Working patterns and flexibility
* Hybrid working – 3 days in the office and 2 days from home.
* Flexible hours – start and finish times can be adjusted.
* Flexibility around school pick up and drop offs.
Working with us
We offer a supportive environment where you can grow with us. You will feel supported by a team that celebrates individuality and embraces diverse backgrounds.
Diversity and inclusion
We are committed to diversity and inclusion. If you have a disability or neurodiversity, we can provide support or adjustments during our recruitment process. Any information you share will be treated in confidence. You can learn more about life at Softcat and our commitments at jobs.softcat.com/jobs/our-culture/.
We do not prohibit AI in our application process; we encourage authenticity in your application to showcase your true self.
Additional information
* Seniority level: Not Applicable
* Employment type: Contract
* Job function: Accounting/Auditing and Finance
* Industries: Computer Hardware Manufacturing, Software Development, IT Services and IT Consulting
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