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Starting Salary: £33,696.00(pro-rata for part-time vacancies)
Part/Full Time:Full Time
Contract Type: Secondment/fixed-term
Working Pattern: Mon-Fri
Are you a detail-oriented professional with a passion for problem-solving and public service? An exciting opportunity has arisen to join theKent Police Insurance Teamas anInsurance Technician—a vital role supporting the financial resilience of the Force.
About the Role
This is a dynamic and rewarding position where you’ll be at the heart of managing insurance claims for the Force. You’ll liaise with officers, staff, insurers, and members of the public to ensure claims are processed efficiently and in line with policy requirements. You’ll also contribute to risk management initiatives and provide regular updates and reports to support strategic decision-making.
Key responsibilities include:
* Processing a wide range of insurance claims, including property, vehicle, and third-party incidents
* Collaborating closely with our insurer’s claims handling teams on complex cases
* Supporting risk-related working groups and ensuring compliance with insurance policies
* Managing ex-gratia property claims in partnership with Legal Services and Police Officers
* Producing clear, accurate reports and maintaining detailed records
What We’re Looking For
We’re seeking ahighly motivated, well-organised team playerwho thrives in a fast-paced environment. The ideal candidate will have:
* Strong administrative and organisational skills
* Excellent communication skills, both written and verbal
* Proficiency in Microsoft Office, particularly Word, Excel, and Outlook
* The ability to manage a varied and demanding workload
* Previous experience in the insurance industry
You’ll work closely with colleagues across Transport Services, Driver Training, Legal Services, and external partners, including insurers and regional insurance collaborators, to deliver a cohesive and effective service.
Why Join Us?
* Be part of a team that directly supports frontline policing
* Work in a collaborative, supportive environment
* Access to excellent benefits, including pension scheme and flexible working
* Opportunities for professional development and career progression
Your application for this role will be shortlisted on the content you provide within the “reason for application” question, within the application form itself. CV’s, covering letters or attachments are not included in the shortlist. Within your “reason for application” answer, please refer to any experience, skills, and abilities you feel you have that will make you suitable for this role, based on the role criteria stated in the job advert or job description. Please provide as much detail as possible as insufficient content may mean you do not meet the shortlisting criteria, however please note this question is limited to 9000 characters and this system will count spaces and blank lines as characters. This count may differ from the Microsoft Word word count function therefore you may wish to use a different online character counter to check the characters used.
Depending on your current vetting level and security clearances, you may be required to complete additional vetting information during the recruitment process.
Kent Police and Essex Police welcomes applications regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sexual orientation, sex, or employment status.
Please let us know if you require extra support at any stage of the application process, or for further information regarding this position, please email us at recruitment.business.services@ecis.police.uk stating ‘Application Support and Adjustments’ in the title of your email. Alternatively, you can call us on 01245 452833. Where appropriate we will make adjustments to the selection process, working arrangements and/or the working environment provided it is reasonable in all the circumstances to do so.
If you’re not from the UK, you must be a resident in the UK and have lived here continuously for the last three years. You must also be free from restrictions with indefinite leave to remain. If you’re from the UK you must have lived here continuously for the last three years. This doesn’t apply to those serving abroad in the British Armed Forces.
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