Faculty Administration Officer (CCCU) - Leeds
Join to apply for the Faculty Administration Officer (CCCU) - Leeds role at GBS
Faculty Administration Officer (CCCU) - Leeds
1 week ago Be among the first 25 applicants
Join to apply for the Faculty Administration Officer (CCCU) - Leeds role at GBS
(On-site)
Department: Student Support
Location: Leeds (On-site)
About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more.
Our Vision: Changing lives through education.
What We Do: Faculty Administration Officers (FAO) are required to ensure faculty and student administration is consistently completed on time with clerical records accurately maintained. You will efficiently process student information and data, prepare documentation for meetings and carry out other general administrative functions for the faculty.
You will be required to work 40 hours per week. We provide day, evening and weekend classes. Therefore, your shifts can fall across these periods.
Main Responsibilities
About the Role:
* Use GBS systems and processes to complete student administration effectively to increase student outcomes within the faculty.
* Complete timely and accurate general faculty administration with indirect resolution to student queries or issues. For example, contribute during faculty student monitoring meetings, offering information and insight, actively follow up on cases and report back, so data is accurate.
* Successfully action student requests, distribute students timetables and academic calendars, and complete assignment extensions on Moodle to help students with workload management and life organisational skills
* Provide general administration support and advice for the faculty by effectively dealing with student enquiries and using a triage approach for complex enquiries.
* Collaborate in unison with Faculty colleagues, retention, welfare, and academic services to provide information and act on information provided to further support student engagement
Requirements
About you:
* Experience in working in administration services
* Experience of working in a widening participation environment, where English is not the primary language
* Bachelor’s degree
* Effective administration, organisational and conflict management skills
* Have excellent administration and communication skills (verbal and written).
* Be committed to working as part of a team and be able to work under pressure and to deadlines
* Ability to be flexible to work days, evenings and weekends as required.
DESIRABLE:
* Experience in working in administration in FE/HE
* Experience in working in administration
* Excellent ability to process administrative queries with a student focused service approach
* Have a proactive outlook to work
Other Information
What We Offer:
* 25 days annual leave, plus 8 public holidays
* 1 day extra leave per year of service, up to a maximum of 5 days
* Workplace pension scheme
* Tuition reimbursement for career development courses
* Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
* Perks@Work discounts platform, wellbeing centre and much more
* Reward and recognition programme
* £500 award employee referral scheme
* Discretionary annual performance bonus
Employee Testimonial:
"What really stands out to me about GBS is its consistent focus on creating positive outcomes for students. Every team, even those without direct student contact, is deeply committed to this mission. Everyone understands that what they do plays a role in helping students succeed. It’s such a collaborative and inspiring place to work — it’s clear everyone genuinely cares about making a difference." (Steffi Korsah - Non-Academic Staff)
GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Please note: This role is not eligible for sponsorship!
#Indeedjuly
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Part-time
Job function
* Job function
Education and Training
* Industries
Higher Education
Referrals increase your chances of interviewing at GBS by 2x
Get notified about new Professor jobs in Leeds, England, United Kingdom.
Wakefield, England, United Kingdom 6 days ago
Leeds, England, United Kingdom 1 month ago
Leeds, England, United Kingdom 2 weeks ago
Lecturer in Primary Initial Teacher Education - Maths (0.6FTE)
Leeds, England, United Kingdom 1 week ago
Associate Lecturer, Management and Executive Education
Leeds, England, United Kingdom 3 weeks ago
Leeds, England, United Kingdom 1 week ago
Lecturer in Analytics and AI for Business
Leeds, England, United Kingdom 2 weeks ago
South Yorkshire, England, United Kingdom 3 days ago
Leeds, England, United Kingdom 1 week ago
South Yorkshire, England, United Kingdom 6 days ago
Hourly Paid Lecturer, Film - AD Education Leeds
Leeds, England, United Kingdom 2 months ago
Leeds, England, United Kingdom 1 week ago
Leeds, England, United Kingdom 2 weeks ago
Leeds, England, United Kingdom 2 weeks ago
South Yorkshire, England, United Kingdom 1 day ago
Leeds, England, United Kingdom 1 week ago
Lecturer in Business and Tourism - Leeds
Leeds, England, United Kingdom 3 days ago
Leeds, England, United Kingdom 1 week ago
South Yorkshire, England, United Kingdom 1 day ago
Leeds, England, United Kingdom 4 days ago
Leeds, England, United Kingdom 2 weeks ago
Lecturer in Digital Technologies - Leeds
Leeds, England, United Kingdom 5 days ago
Part-Time Lecturer in Health, Wellbeing & Social Care - Leeds
Leeds, England, United Kingdom 4 days ago
Leeds, England, United Kingdom 4 days ago
South Yorkshire, England, United Kingdom 3 days ago
Leeds, England, United Kingdom 6 days ago
South Yorkshire, England, United Kingdom 1 week ago
Leeds, England, United Kingdom 6 days ago
Lecturer in Accounting & Finance - Leeds
Leeds, England, United Kingdom 4 days ago
Lecturer in Environmental Planning, Regulation and Industry
Leeds, England, United Kingdom 1 week ago
Lecturer in Health, Wellbeing & Social Care - Leeds
Leeds, England, United Kingdom 4 days ago
Marketing and Communications Executive – 12 months
Shipley, England, United Kingdom 2 weeks ago
Clinical Lecturer in Paediatric Dentistry (T&S)
Leeds, England, United Kingdom 4 days ago
Leeds, England, United Kingdom 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr