Ongar Health Centre is pleased to be recruiting for an organised and friendly receptionist to join their busy team, on a part-time basis. The position is for 18 hours per week, although some flexibility is required as you will sometimes need to cover additional/alternative hours for colleagues.
The hours are as follows:
Monday 8am - 2pm
Wednesday 2pm - 6.30pm
Thursday 8am - 4pm
The main responsibilities of the role include:
* Assisting and directing patients.
* Making appointments via telephone and face to face.
* Dealing with queries and requests for information from patients and clinicians.
* Advising patients of practice procedures.
* Registering new patients.
About the Candidate
The successful candidate must be able to undertake a range of administrative duties to support the multidisciplinary team, be able to work as part of a team, have the ability to organise and prioritise their own workload on a day-to-day basis.
We would welcome applications from organised, adaptable, and friendly individuals who are keen to help us provide high levels of customer service:
* You will have excellent communication skills with a clear and polite telephone manner.
* You will work in a polite, confidential, and discreet manner, respecting patients at all times.
* You will have experience of working with the general public, being sensitive and empathic in distressing situations.
* You will be confident to work as part of a team and be able to think on your feet independently.
* Strong IT and administration skills.
* Previous experience of SystmOne clinical system is desirable but not essential as training will be given.
* Experience of working in primary care would be preferred but full training will be given.
About Us
Ongar Health Centre is busy training practice yet friendly dispensing practice, serving a patient population of 12,000 and operating from purpose built premises.
Supporting your work life balance and professional development is important to us, we can offer the following benefits:
* Supportive and friendly environment
* Flexible working hours
* Peer support
We use SystmOne clinical system and are rated Good with CQC.
If you have any enquiries, please email Joe Barford, Operations Manager at [email protected]
Disclosure and Barring Service Check
Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.