EPOS Technical Support Engineer High Wycombe £28,000 to £30,000 This is a fantastic opportunity for you, an experienced EPOS Technical Support Engineer, to join a fabulous company in High Wycombe. This position is 5 days in the office, Monday to Friday. As the EPOS Technical Support Engineer, you will be responsible for: * Providing first line remote support to EPOS system users. * Answering direct calls and enquiries from users. * Diagnosing and rectifying issues to meet user expectations. * Escalate any complex problems to the software developers where necessary. * Assisting the implementation manager with remote EPOS system implementation tasks such as delivering remote training sessions and equipment setup support. * Remotely support new members through their FPOS installations. * Provide initial system tour and training to new members. This is a position which will grow as the client base grows, giving you he chance to become an integral part of what is current a small team but growing. In order to be successful in your application for the EPOS Technical Support Engineer, you should have: * An EPOS or IT background * Excellent Customer Skills * Happy to cover the odd weekend day remotely on standby. Any retail experience would be useful – even if you’ve previously worked in a shop and understand EPOS from a user perspective. If you an are EPOS Support Engineer and looking for an exciting support position, then please send your CV to me today