Clearing & Payments department supports the bank in a back office capacity, supporting the bank’s operational processing for various banking products, working with the retail branches and Front office teams to support London Branch and Subsidiary customers. As an Assistant Clearing Middle Office – Mandarin Speaking, you will be responsible to ensure timely processing of Daily Nostro Reconciliations and Vostro Account Management alongside other critical back office processes. This is a full time permanent position.
Key responsibilities
* Collaborate within the Clearing Middle Office (CMO) team to ensure accurate processing of all CMO activities to high standards ensuring all clearing and payment work complies with the Bank’s guidelines and policy
* Support with monitoring the payment system, Vostro account management and handling, Nostro reconciliation, MI, EMIR reconciliation, system user management, fixed assets management, relevant system testing and implementation
* Assist with SWIFT RMA management including tasks such as adding, deleting, and editing with related testing
* Oversee department mailbox, facilitate document circulation, and ensure efficient processing of documents/events related to the department while providing administrative support as needed
* Prepare reports for other departments and Head Office
* Generate periodic works reports for the team and department
* Investigate and resolve daily operational issues
* Support with reviewing policies and procedures on a regular basis
* Uphold high customer satisfaction standards
* Liaise with internal and external auditors
* Ensure that all activities meet the Bank’s internal policies, procedures and other regulatory and mandatory requirements at all times
Requirements
* Degree educated in Finance, Economics, Accounting or IT
* Relevant experience in Financial Services or Banking industry
* Good understanding of financial products, services and risk management process
* Advanced MS Office skills in particular in the use of Excel and Word. VBA Access and SQL skills is a plus
* Knowledge of SWIFT payment message format including ISO20022
* Experience in data processing or reporting
* Excellent analytical and problem solving skills
* Excellent English and Mandarin communication skills
* Commercial awareness
* Ability to multitask
* Good report drafting
* Good problem solving skills
* Team player