Temporary Customer Coordinator - 6 Months, Ystradgynlais
Company:
The Original British Motorcycling Company, Triumph, is committed to making the best motorcycles in the world. We celebrate our heritage while embracing innovation through bold design, original styling, and engineering excellence.
Position Overview:
This role involves working within the Triumph Global Adventure Training Academy, serving as the first point of contact for customers. The successful candidate will coordinate adventure training and experience activities, ensuring smooth operations and high-quality standards, contributing to memorable customer experiences.
Key Responsibilities:
* Manage customer bookings via email, including dealer and voucher bookings.
* Maintain payment trackers, update calendars, manage event registers, and handle event certificates.
* Prepare event paperwork and coordinate with the event team to ensure readiness.
* Handle customer information, updates, clothing requirements, and payments.
* Participate in events at the centre and externally at motorcycle shows and festivals (e.g., NEC, London, ABR festival).
* Prepare and manage hire clothing stock for events.
* Raise purchase orders, liaise with suppliers, and coordinate with the accounts department.
* Assist with event preparations, including packing event boxes and maintaining the centre.
* Undertake projects and ad-hoc duties as assigned by the manager.
Working Hours:
Hours are flexible, with some weekend work including Sundays.
Additional Information:
Full job description and person specifications are available in the downloadable files. Benefits include holiday entitlement, employee benefits platform, life assurance, and discounts on motorcycles, clothing, and accessories. Join us for an exciting ride!
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