What’s in it for you? £7 a day lunch allowance | Work for a global innovator in industrial automation | Be at the centre of customer operations | Dynamic, full-time role with clear progression potential | Based in Cheltenham with free parking | Flexibility with hours Must Have’s * Previous experience in customer service or sales support * Excellent communication skills - verbal and written * Strong attention to detail and accuracy in data handling * Confident managing customer orders from entry to delivery Nice to Have’s * Experience in logistics, order fulfilment, or invoicing * Familiarity with CRM/ERP software, Salesforce would be desirable What you’ll be doing * Process and manage customer orders from start to finish * Coordinate with internal teams to track shipments and delivery timelines * Maintain and update customer and order information * Act as a point of contact for customer enquiries and updates * Support invoicing and reporting tasks as needed Apply to Fran today by sending your CV and a brief cover letter outlining why you’d be a great fit! Our mission of 'Making Recruitment Personal’ also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to current circumstances, this is not always possible. If you haven't received a response within 5 working days, please understand that your application has not been successful