Were privileged to work with some amazing people here at Newcroft, our respite service for adults with learning disabilities and/or physical disabilities and additional needs.
As a Residential Services Support Officer, youll provide personalised support, helping individuals take part in a variety of meaningful activities during their stay. We aim to make our short stay breaks feel like a holiday, offering fulfilling experiences both in the community and within our safe, comfortable environment. Our service is based in an impressive, modern, purpose-built building and youll receive comprehensive induction and training, so you can become a confident and valued member of our friendly and supportive team.
Main duties of the job
* Deliver Exceptional Care: Be at the heart of providing the best physical and emotional care, ensuring our Service Users feel safe, comfortable and valued. You\'ll proactively observe and assess their health and well-being, acting quickly to support their needs.
* Collaborate and Innovate: Work with families, carers, colleagues and other professionals to create and carry out personalised care plans. Your input will be important in shaping the support we offer, ensuring it aligns with the individual goals and wishes of each Service User.
* Communicate and Document: As shift leader, youll keep the lines of communication open and maintain detailed records that reflect the progress and needs of our Service Users. Your reports and case records will be vital in delivering consistent, high-quality care and ensuring everyone is on the same page.
What were looking for:
* An understanding of the needs of the client group and have experience working with them to achieve independence.
* Able to demonstrate the core values of patience, empathy and compassion.
* A team player with strong collaborative skills.
* Excellent communication skills for building positive relationships with a diverse range of people, including clients, their families, carers, professionals and colleagues.
* Sound IT skills and able to accurately record information.
About us
* Comprehensive induction programme with all necessary training.
* Great satisfaction from supporting people to get the most out of their stay.
* Commitment to personal development, including support for QCF training.
* Preparation for future senior-level opportunities.
* Extensive benefits package.
As this is a 24/7 service, youll be required to work a 4-week flexible shift pattern to respond to the demands of the service. Your working pattern will include working every other weekend and a variety of shifts including early, late, sleep-in shifts and bank holidays for which enhancements will be paid in line with the HCC salary policy.
Job responsibilities
Please refer to the link provided for the Candidate Pack, which contains further information and details regarding this role
Person Specification
Qualifications
* Please refer to the link provided for the Candidate Pack, which contains further information and details regarding this role.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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