Positive Employment is currently recruiting for a Driver's Mate for our client a white goods company in Plymouth.The successful candidate will support the Customer Delivery and Installation Drivers and play a critical role in achieving the clients purpose of helping everyone enjoy amazing technology.Not only will you be safely delivering, installing and collecting of a range of electrical products into our customers’ homes, which include White Goods, Televisions and cookers you will be the face of the company and help them become a market leader by providing unrivalled customer service.This role is a 3 month contract with the possibility to extend.Duties and Responsibilities but not limited to:
* Safely deliver, install and demonstrate White Goods, Televisions and Cookers in our customers property.
* Engaging with customers, keeping them informed and ensuring their delivery and our installation is carried out to the highest standard following best practice guidance.
* Maintain regular contact with your site throughout the day to meet any changes to a customer delivery request, discussing and escalating unplanned issues, seeking guidance and adapting as necessary.
* Ensure the handheld operating device (Savvy) is always used correctly by completing visits and obtaining customer signatures.
* Liaise with Manufacturers at the point of delivery when necessary.
* Handle all products safely and with care, supporting your colleagues to do the same.
* Able to meet the physical requirements of the role.
* Ensure you follow continuous professional development, maintaining your driving license and ensuring required training and knowledge is kept up to date.
* Manage changing volumes of load held in the vehicle during the day. Regularly review, adjust, and secure the load to ensure safety whilst using equipment provided (i.e., straps and sack barrows.
Personal Requirements:
* Previous experience as a Driver's Mate.
* Ability to utilise equipment and correctly handle products to ensure best practice for a safe delivery e.g., following manual handling and Health and Safety training.
* Strong verbal communication, both on the phone and face-to-face in our customers’ home.
Working Hours:5 days on 3 days off pattern/ 07:15am starts up to 12hr daysPay:£15.40 per hrPlease note this role is within the scope of IR35. #J-18808-Ljbffr