Now is a great time to join Platform, we are a dynamic, forward-thinking social housing business who offer employees an inclusive and supportive environment with excellent benefits and family friendly policies. We’re excited to introduce a brand-new opportunity to join our Reward and Performance Team as an Employee Benefits Assistant. This is a pivotal time to come onboard to shape and influence something from the ground up. You’ll support the Payroll and Benefits Manager in delivering, developing, and promoting our employee benefits offer — and our reward schemes to lifestyle perks and wellbeing initiatives. You’ll play a key role in embedding efficient, digital-first processes, managing provider relationships, and acting as a go-to contact for all things benefits. Whether it’s co-hosting and creating a webinar, ensuring smooth invoice handling, or making sure the SharePoint site is up to date, this is a role that offers variety, creativity, and purpose. As this is a new position, there’s real space to influence how things are done — helping us ensure our benefits offer is accessible, engaging, and supports our people to thrive. About You You’ll bring experience or an interest in HR, payroll, or employee benefits administration and feel confident working with data, providers, and systems. You're known for your attention to detail, discretion with sensitive information, and ability to stay organised under pressure. You enjoy engaging with others, whether that’s helping colleagues understand what’s on offer or working with our external providers behind the scenes. You're proactive, a team player, and excited by the chance to build and improve as you go. You’ll have excellent IT skills and will be confident in using Excel. You’ll have excellent customer service skills as this role will give you exposure to employees across all departments and levels. You’ll be able to adapt your style of communication (written and verbal) to your stakeholders. To join our team, you’ll also have; Level 2 in Maths/English (or equivalent to GCSE Grade C & above) Minimum 5 GCSE’s Whilst this is a home-based role, you will be required to travel to our offices for meetings at least once or twice per month. Our Group offices are located at Birmingham Business Park Solihull and Central Park, Worcester.