We are currently recruiting for a Technical Administrator (Fixed Term 12 months) to join our Bromborough Technical Team.
Working Hours: 5 days out of 6 – 7:00am – 15:30pm (Flexibility Required)
In your role you will collaborate with management/supervisors and undertake general administrative tasks with use of various systems, generate reports and trending information, enhance quality of systems and processes across the site and provide system performance to internal customers.
Your day-to-day responsibilities will include:
1. Assist with document control, create process records for data capture.
2. Receive, log, administer, and investigate complaints/depot rejections/referrals/barcode issues, with the assistance of stakeholders. Prepare responses to customers and consumers.
3. Prepare data and organise weekly complaints, micro and GMP meetings.
4. Raising corrective actions on QUOR system for completion by relevant personnel as and when required (e.g. micro failures)
5. Investigate product pathogen fails, liaise with suppliers to ensure investigation close outs.
6. Complete internal and third party KPI reports (daily, weekly, monthly and group/customer)
7. Writing SOP's/help sheets and new processes with support from Technical Team
8. Support customer visits and third-party audits and follow ups.
9. ...