Company Description We are far more than a worldwide leader. We welcome you as you are and you can find a job that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job Description We are seeking a highly motivated and detail-oriented Meeting and Events Coordinator to join our amazing team.
The ideal candidate is passionate about the event and hotel industry, eager to learn, and willing to go above and beyond to create memorable experiences for our clients.
In this role, you will assist in planning and executing meetings, events, and conferences from start to finish. You will work closely with our clients, agents and team members to ensure seamless coordination and delivery of all aspects of the event.
The role itself is a junior role, as we are looking for someone that will be looking after short leads bookings but that will be as well able to take larger events in charge after a few months in the company.
Key Responsibilities:
Respond to enquiries with a two week or less booking lead time from agents and clients within time limit and in a professional manner
Practice efficient and effective yield management in line with guidelines and maximise each and every sales opportunity
Keep up to date on chases for events that are provisionally held and keep an open line of communication with agents and clients to encourage conversion
Prepare contracts and ensure maximum conversion of all business taken
To conduct show rounds for existing bookings and for new clients in a timely and professional manner
Ensure clients receive a detailed event order in advance of their event
Produce and distribute weekly sheets listing forthcoming events
Receive feedback from the client during and after the event. Resolve any client disputes and complaints in a professional manner and within guidelines issued
Ensure accounting procedures are adhered to at all times, obtain prepayments, reconcile and check final invoices and send to the client
If you think, you have what it takes to join our team and are passionate about the event and hotel industry, go ahead and apply!
Just tell us why you are the perfect fit for this role.
Qualifications Knowledge of OPERA CLOUD & Delphi are an advantage
Additional Information Benefits:
-Two Complimentary Bonus Breaks - benefit from a free one or two-day break in another Accor property in the UK each year
- Pension Scheme
- Employee benefit card offering discounted rates in Accor Hotels worldwide
- Free meals on duty
- Free access to our hotel Gym
- Up to 33 days of annual leave per annum
Salary: £33,000 per annum
The successful candidate must already have eligibility to work in the UK.
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