Overview
We're recruiting for an enthusiastic Rental Manager based at our York Car and Van Rental branch. As a Rental Manager for Arnold Clark, you'll be responsible for making sure everything at this busy branch runs smoothly, from overseeing fleet servicing to creating great experiences for our corporate clients. You'll also be the cheerful motivating force behind your employees, helping them to maximise any opportunity to increase sales, developing their skills and dealing with the nitty gritty, such as rotas, recruitment and health and safety. This role would suit a fantastic communicator who can inspire, problem solve and be super organised.
Responsibilities
* Dealing with all customer requirements for servicing, repairs and changeovers in an efficient and courteous manner
* Actively seeking new business and ensuring existing customers are delighted with our service
* Organising logistics, such as the timely delivery and collection of vehicles in accordance with SLAs
* Overseeing all payments and staff cover and ensuring admin duties are efficiently carried out
* Increasing incremental sales and exceeding set targets
* Mentoring and training staff
* Overseeing fleet management, including servicing, MOTs and mileages
* Liaising with other departments to ensure the branch runs smoothly
* Visits to corporate customers, events and corporate hospitality
* Very strong interpersonal and communication skills
* Previous managerial experience
* A high level of accuracy and the ability to multi-task
* High levels of organisation and leadership skills
* Forward planning and strategic thinking skills
* The ability to motivate and train staff
* A positive and proactive attitude
Qualifications
* Strong interpersonal and communication skills
* Managerial experience
* Organisation, leadership and forward-planning abilities
Benefits
* 33 days' holiday allowance with room to grow
* Private healthcare
* Generous retail discounts
* Flexible leave
* Maternity and paternity packages
* Access to training opportunities to grow and develop skills
* Discount on new and used vehicles
* Contributory pension scheme
Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
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