Neilson Financial Services Ltd in Windsor is seeking a Retention Agent to communicate with policyholders regarding payments and retain customers. This role requires excellent verbal communication, resilience, and a solution-focused mindset. Responsibilities include contacting customers, handling requests, and ensuring compliance with quality assurance standards. The position offers competitive pay, structured training, and hybrid working options post-3 months. Ideal candidates are detail-oriented and have experience in customer service or sales.
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