TJX Europe
At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
The Role
We're looking for a curious and commercially minded Senior Customer Analyst to join our Brand & Marketing team on a fixed term contract until March 2026. This is a fantastic opportunity to shape how we use data to understand our customers across TK Maxx and Homesense in Europe. You'll play a key role in delivering actionable insights that drive smarter decisions and more personalised experiences.
What You'll Do
Lead end-to-end customer analytics projects across loyalty, email, paid media, and e-commerce.
Translate complex data into clear, compelling insights for stakeholders across the business.
Build scalable models and reports to support marketing strategy and test-and-learn initiatives.
Join data from multiple sources to uncover customer behaviours and opportunities.
Champion a data-led culture and help develop talent within the team.
What You'll Bring
3+ years' experience in customer analytics, ideally within a retail or marketing environment.
Advanced SQL skills; Power BI, Google Analytics and Python knowledge a plus.
Strong communication skills - able to simplify the complex and influence decisions.
A collaborative mindset and a passion for understanding customer behaviour.
Experience with A/B testing and marketing performance measurement.
What We Offer
At TJX Europe, we believe in supporting our associates to thrive both professionally and personally. Here's what you can expect:
Hybrid working model with flexibility
Generous holiday allowance plus bank holidays
Exclusive employee discounts at TK Maxx and Homesense
Ongoing learning and development opportunities
A collaborative, inclusive culture where your voice is valued
Access to wellbeing support and resources
Pension and life assurance schemes
Opportunities to grow your career across our global business
A vibrant, campus-style head office in the heart of Watford-featuring a subsidised canteen, onsite gym, free parking, and just a short walk from Watford Junction Station
As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.
Address:
73 Clarendon Road
Location:
EUR Home Office Watford GB