Overview
Benefit is growing, and we are looking for a fearless Full-time Maternity Cover Counter Manager who is passionate about making real connections in John Lewis Bluewater! This position will have an immediate start date and an end date of the 6th of January 2026.
Who We Are
We're Benefit Cosmetics, the indie beauty brand-turned-prestige powerhouse under Louis Vuitton Moet Hennessy. Founded in 1976 in San Francisco, we are now in 59 countries with over 3,000 BrowBars & 6,000 trained service experts worldwide. We believe laughter is the best cosmetic and work hard and laugh hard to transform our customers into better versions of themselves while having fun.
Role Summary
The Counter Manager is responsible for achieving retail objectives by leading the team, maximizing sales opportunities, and providing exceptional customer service. You will set an example for your team and ensure a positive shopping experience.
Responsibilities
1. Management: Motivate staff, delegate roles, meet sales targets, and maintain high customer service standards.
2. Sales Goals: Achieve counter and service sales targets through customer engagement, product demonstrations, beauty services, and booking appointments.
3. Brow Services: Provide waxing, tinting, and tweezing services (training provided).
4. Teamwork: Conduct daily meetings, communicate effectively, and motivate the team to meet targets.
5. Promotion and Events: Organize in-store and external events, product launches, and charity events.
6. Stock Management: Ensure the counter is well-stocked and report concerns promptly.
7. Communication: Maintain open communication with store and area managers.
8. Administration: Complete required administrative tasks regularly.
9. Staff Rotas: Prepare fair and timely staff schedules.
10. Hygiene and Housekeeping: Keep the counter and displays clean and hygienic.
Qualifications
Counter Managers may work weekends, late nights, and bank holidays. We offer opportunities for growth and value diversity. If you're proactive and positive, this could be the perfect role for you.
Additional Information
Our mission is "To build a beauty community for all. Dedicated to doing good and feeling good." We are an equal opportunity employer, celebrating differences and encouraging authenticity. Video interviews are part of our recruitment process; please contact careersatbenefit@benefitcosmetics.com for accommodations.
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