Creating Welcoming Spaces for Learning, Teaching and Research
Doing things differently.
Library Attendant
Salary- £24, per annum (pro rata) plus 20% shift allowance for hours worked overnight
This is an annualised hours role working hours per annum/ Permanent contract
About the Role
As part of our Library Attendant team, you will contribute to the delivery of high quality Library services overnight. Ensuring a consistent, responsive and effective user experience for staff, students and visitors using library spaces and services. Working at the Boots Library on our City campus, you will be responsible for providing a welcoming, supportive and safe study environment for students using the library during our extended service hours.
Are you a friendly, empathetic and caring person who enjoys helping others and providing great customer service? Someone who is still as positive and enthusiastic at the end of their shift as they were at the start? With a customer service background and an ability to communicate effectively with a diverse range of people, you will have experience of contributing to a high-quality, customer-facing service.
About You
1. You'll be self-motivated, adaptable and in possession of a ‘can-do’ attitude, with the determination to exceed customer expectations.
2. You will bring effective communication skills, including an ability to to deal with issues of confidentiality and sensitive situations in a constructive and empathetic way.
3. You'll have the ability to work effectively as a member of a team.
4. You will demonstrate an ability to support the development of a fairer and more inclusive workplace culture.
We believe that success is built on having teams whose backgrounds and lived experience reflect the diversity of our users. We think a wide range of work experience and educational experiences could support you to be successful in this role. You may have worked in a service sector such as retail or hospitality, and may not have considered working in the academic library sector. If you have the skills and experience to deliver customer-focused services in a culture of continuous improvement, then we want to hear from you.
Please note: The role involves working overnight for much of the year, with daytime weekend work over the summer period. This is an on-campus role based at our Boots Library. This is a 52 week annualised hours position and your working pattern will be shifts of varying hours between 21:00-08:30 during undergraduate term time, and between 10:00-19:00 at weekends during the summer months. A 20% shift allowance is applicable to hours worked overnight. There will be a requirement to work some Bank Holidays/University Closure Days.
The job role specification is attached below, detailing the requirements of the role and identifying the skills, knowledge, experience and competencies we are seeking. Please use these documents to assess your suitability for the position, and refer to these documents when completing your application to ensure you provide evidence to demonstrate how you meet the requirements of the role. We'll still consider applications even if you don't meet every single one of the requirements, so don't be put off if you don't match them perfectly.
Interview date: week commencing 27th April
About Us
Nottingham Trent University is a successful and ambitious university that is recognised for its innovation and inclusivity and being bold enough to do things differently. We’ve been named University of the Year at the Whatuni Student Choice Awards – voted for exclusively by students. We blend academic excellence with a vibrant campus life and countless opportunities for personal growth and unforgettable memories.
At the core of our university, our libraries are like the heartbeats that inspire and support independent learning and research, and you will be helping us to deliver a student experience like no other. We're all about teamwork and collaboration. We create an inspiring physical and online environment and are the service to go to for a wide range of study advice and support.
For any enquiries about the role or the LLR team, please contact Charlotte Stockwell (User Experience Manager) at
Join Us
5. hours annual leave entitlement
6. Salary Sacrifice Retirement Savings Plan with life assurance and income protection. Available to colleagues who choose to opt out of the contractual pension scheme. Minimum colleague contributions of 0% matched with minimum NTU contributions of 8%.
7. Range of health and wellbeing services, voluntary benefits, discounts, and savings for all colleagues.
8. Access to a wealth of formal and informal professional development opportunities to develop your skills and advance your career.
9. And a whole lot more…
Come and be part of our success. Apply today.
Safe & Inclusive
At NTU, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our students and colleagues. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team.
Please note that unfortunately, this role has been assessed as ineligible for sponsorship under the UK Visas & Immigration points-based immigration system. However, applications are welcome from candidates who do not currently have the right to work in the UK, but who would be eligible to obtain a valid visa via another route. Please consult the for further information.
This role is covered by the Rehabilitation of Offenders Act and successful applicants will be asked to declare any unspent criminal convictions.