Neurodiversity Navigator
Axis overview
Axis Counselling is a charity which has been supporting survivors of sexual abuse for over 30 years. We support adults and children aged from 5 years and over, plus family members and loved ones. We currently provide services via our four departments: Counselling; Independent Sexual Violence Advisor (ISVA) Service; Complex Care Pathfinder and Training.
Post overview
To work within a multi-agency setting to provide a pro-active service to victims of sexual violence within and outside of the criminal justice system to:
· Risk assess and help clients keep safe
· Help clients access their rights
· Help clients access health and other services they require
· Provide information about the criminal justice system
· Inform new clients about Axis' services, identify which service is most appropriate for them at that time and triage their referral.
The successful applicant will be required to understand and operate within the Axis organisation's policies, procedures and guidelines and work to the principles of equal opportunities.
This role is to Navigate clients into our services who identify as having a neurodivergence.
Key tasks
· Manage referrals coming into Axis.
* Contact clients referred to the service, within 48 working hours.
* Explain all Axis' services and support as necessary, answering any initial questions and arrange a telephone-based needs assessment prior to the allocation of a service/worker.
* Identify with the client which service is right for them within Axis at that time.
* Complete consent and confidentiality paperwork with the client
* Undertake needs and risk assessment with client in a manner which is tailored and sensitive to the clients' individual needs.
* Offering emotional or practical support to clients who are on the waiting lists.
* Prepare and post/email tailored information packs to clients on the waiting list for Axis' Services.
* Manage queries from other professionals and service users about Axis.
* Develop individual support plan to address risks/support needs of client
* Help clients to access services to which they are entitled e.g. sexual health services, making referrals to mental health/counselling agencies
* Communicate with client/agencies using e-mail, letter and non-therapeutic telephone support where appropriate
* Explain criminal, legal and, if relevant, civil remedies and housing options to clients
* Provide information and support in relation to Criminal Injuries Compensation
* Where relevant, keep other agencies informed about important changes in client's situation
* Identify, consider and respond to any safeguarding issues including making safeguarding referrals
* Adopting a 'whole family' approach, exploring if anyone else in the family needs support due to the sexual violence/abuse and make referrals as required with consent.
* Be able to work in an efficient manner, being mindful of timescales needed within the role.
* Liaise internally where required with Managers to ensure the client is receiving the appropriate support at that time.
* To communicate in a skilled and respectful manner with young people, families and carers who may have specific difficulties in understanding and/or communicating and who may be distressed.
* Implement specific assessments catered to individual client needs.
* Be proactive in producing supportive materials connected to neurodiversity which explain the services Axis offers.
TO APPLY
Applications can only be made via Axis Counselling's website where a full job description and job specification can be found along with the application form.
Please visit:
Please note that only vacancies made using the application form on our website and including a supporting statement in section 10 of the application, will be considered.
Closing date: 14th September 2025
Interviews: 23rd September 2025
Job Type: Part-time
Pay: From £24,008.00 per year
Expected hours: 30 per week
Application question(s):
* Do you have a driving licence?
Work Location: Hybrid remote in Shrewsbury SY1 1LY