Overview
Retail assistant manager – £12.67 - £14.77 per hour. Reports to: Shop manager. Department: Trading. Contract: Permanent. Working hours: Part time 15 hours per week. Location: Norwich. Closing date: Open until filled. We will be shortlisting on a rolling basis and will close the vacancy once we have received sufficient applications. Eligible to work in the UK is required; Cancer Research UK cannot offer visa sponsorship.
The internal title for this role is Assistant Shop Manager.
About us
At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. We’re looking for someone talented who shares our vision to join our trading team and act as an ambassador for Cancer Research UK, supporting the shop manager and the team to maximise income through people, resources and stock.
You’ll be part of a lively, vibrant environment where you can discover new things daily and work with colleagues who are dedicated to beating cancer.
What you will be doing
* Support the shop manager to guide, inspire and engage a diverse team of paid staff and volunteers.
* Support the commercial running of the store including display and merchandising, stock management, maintaining shop standards, store layout, sales and income.
* Lead by example with excellent customer and supporter service.
* Work with the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell-through and stock processing.
* Create relationships with the local community and Cancer Research UK colleagues.
* Support the shop manager in organising and delivering creative fundraising events to achieve targets.
* Maintain compliance with health and safety, safeguarding, security, administration and HR policies.
* Deputise for the shop manager in their absence.
What skills are you looking for?
* Working knowledge of great customer service.
* Experience of working in a lively and vibrant environment.
* Adaptability in changing situations, including the ability to work effectively independently.
* Commercial awareness.
* Ability to create relationships and communicate well.
* Ideally supervisor experience and understanding of retail and fashion.
What will I gain?
We offer a generous benefits package, opportunities for career and personal development, and high-quality tools, policies and processes to enable you to do your job well. Benefits include a substantial retirement plan, flexible leave allowance, discounts on travel and technology, gym membership, and more.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications but will not be viewed until after interview invitation. Please complete the work history section of the online application form to help us assess you quickly and fairly.
Our retail teams work on a rota basis with some flexibility to meet business needs. Any offer of employment is subject to a satisfactory basic DBS check. Learn more about our retail teams on our website. For more information, contact recruitment@cancer.org.uk.
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We actively encourage applications from people of all backgrounds and cultures. We especially welcome applicants from ethnic minority backgrounds who are currently under-represented. If you require any adjustments during the application or interview process, please inform us at recruitment@cancer.org.uk or 020 3469 8400 as soon as possible. We do not recruit anyone below the age of 18 to protect health and safeguarding.
Seniority level
* Mid-Senior level
Employment type
* Part-time
Job function
* Sales and Business Development
Industries
* Non-profit Organizations
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