Housekeeping Manager Holgates Holiday Parks
Location: Cumbria & Lancashire
Contract: Permanent, Full-time
Salary: £29,000 - £32,000p/a, based on experience
Reports to: Bookings Manager
Lead with Pride. Inspire with Standards.
At Holgates, weve been welcoming guests to our award-winning holiday parks for decades offering five-star escapes in some of the most beautiful corners of the UK. Behind every exceptional stay is a hardworking team, and were now looking for an experienced Housekeeping Manager to lead our dedicated housekeeping department.
This is more than a management role its about setting the standard, motivating your team, and ensuring every guest arrives to sparkling accommodation and pristine facilities that reflect our reputation for excellence.
About the Role
As Housekeeping Manager, youll take ownership of our housekeeping operations, from staff training and rota planning through to quality control and guest satisfaction. Youll balance hands-on housekeeping with team leadership, making sure our accommodation (lodges, caravans, cottages) and shared facilities are always immaculate.
Key Responsibilities
* Lead, train, and motivate the housekeeping team to deliver consistently high standards.
* Set and manage staff rotas, ensuring appropriate cover while working within budget.
* Carry out daily inspections and post-cleaning checks to guarantee quality.
* Handle guest queries, complaints, and feedback with professionalism and care.
* Manage housekeeping consumables, equipment, and stock control.
* Oversee health & safety and COSHH compliance across the department.
* Deliver effective inductions, training, and performance reviews for your team.
* Liaise with other departments to ensure smooth and efficient operations.
* Step in to provide housekeeping support when needed.
What Were Looking For
* Proven experience in a housekeeping management or supervisory role (hospitality or similar).
* Strong leadership skills with the ability to inspire and support your team.
* Excellent attention to detail and commitment to high standards.
* Organisational and time management skills to balance team and operational needs.
* Confidence in handling rotas, budgets, and staff performance processes.
* A friendly, approachable personality with great communication skills.
* Knowledge of COSHH, health & safety, and compliance regulations.
What Youll Get
* Be part of an award-winning family business with decades of heritage.
* Competitive salary with opportunities for progression.
* Free gym membership at selected locations.
* 20% discount on holidays at Holgates for you and your family*.
* Complimentary tea, coffee, and soft drinks on duty.
* 50% off food for you and your immediate family while on duty*.
* Uniform provided.
* Company pension scheme.
* Terms and conditions apply.
Why Join Holgates?
Working at Holgates means more than just a job its being part of a family. We pride ourselves on supporting our team, promoting from within, and giving everyone the chance to grow. Many of our managers started in hands-on roles and have built lasting careers with us.
If youre passionate about hospitality, driven by high standards, and ready to lead a team that makes a real difference to every guests experience wed love to hear from you.
Ready to Apply?
Click Apply Now to send us your CV and tell us why youd be the perfect fit. Well be in touch within 72 hours we cant wait to meet you