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Resort hospitality specialist - housekeeping & service

Ashford (Kent)
CAEP | Center For American Exchange Programs
Hospitality
Posted: 1h ago
Offer description

Hotel/Resort Worker

Specific duties may include but are not limited to any combination of the following:

* Safe handling of cleaning products and chemicals and proper operation of cleaning equipment.
* Clean a specified number of rooms within a designated amount of time.
* Clean restrooms, furniture, hallways, lobbies, lounges, elevators, stairways, and other work areas so that health standards are met.
* Change bed linens and make the beds.
* Replenish towels, linens, toilet tissue, toiletries and complimentary supplies.
* Empty wastebaskets, and transport other trash and waste to disposal areas.
* Keep storage areas and carts well-stocked and clean.
* Dust and polish furniture and equipment.
* Sweep, scrub, wax, and/or polish floors, using brooms, mops.
* Clean rugs, carpets, upholstered furniture, and/or draperies, using vacuum cleaners and/or shampooers, hang draperies and dust window blinds.
* Wash windows, walls, ceilings, and woodwork as necessary to meet company standards.
* Carry heavy items and use a wheeled cart to transport supplies.
* Attention to detail, customer assistance and service is a critical part of this position.
* Cleans the public areas.
* Clean/restock all public areas of Resort including bathrooms, showers, patio-deck areas.
* Restock towels & pick up & remove all garbage.
* Removal of all dirty linens and garbage from hotel guest rooms, assisting guests with general questions.


Busser/Food Runner

Specific duties may include but are not limited to any combination of the following:

* Provides general assistance to servers to ensure customer satisfaction.
* Promptly greet guests as they are seated and bring bread, butter and water to table.
* Speedily and efficiently delivers food from the kitchen to the correct customers.
* Fill water glasses and/or pass on beverage refill orders to servers at table.
* Replenish complimentary items such as bread, butter, condiments, etc.
* Clear tables after guests. Take tableware to dish room and place silverware, dishes, glassware, etc. in appropriate areas for washing.
* Promptly clean table tops, chairs and booths between seating.
* Check floor and clean as required.
* Reset and arrange tabletop for the next customer.
* Inspect assigned restrooms and clean as needed.
* Respond appropriately to guest requests. Communicate guest requests to server as needed.
* Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
* Prepares soups, salads and bread & Butter for the servers during rush periods.
* Follows all company health and safety rules.
* Complete additional duties as assigned by supervisor.


Kitchen Utility Worker

Specific duties may include but are not limited to any combination of the following:

* Wash dishes, glassware, flatware, pots, and/or pans using dishwashers or by hand.
* Place clean dishes, utensils, and cooking equipment in storage areas.
* Maintain kitchen work areas, equipment, and utensils in clean and orderly condition.
* Stock supplies such as food and utensils in serving stations, cupboards, refrigerators, and salad bars.
* Sweep and scrub floors.
* Handle chemicals used for cleaning as well as washing dishes using gloves when necessary.
* Clean garbage cans with water or steam.
* Sort and remove trash, placing it in designated pickup areas.
* Clean and prepare various foods for cooking or serving.
* Set up banquet tables and dining areas.
* Transfer supplies and equipment between storage and work areas, by hand or using hand trucks.


Laundry

Laundry: duties include washing, drying and folding clothes and linens. Responsible for washing towels and sheets, as well as the personal items of guests.

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