Social network you want to login/join with: Change of Tenancy Advisor - Ty Calon, Cardiff - £14,02 ph PAYE - 7 month contract I am working with an Energy company who are looking for a candidate who has exceptional customer service skills to join their team as a 'Change of Tenancy Advisor.' You will be given full training on site and then move to hybrid working. Responsibilities: Completing change of tenancies for commercial properties. Managing workflow to complete work items in line with age profile Taking Inbound calls to deal with COT queries and offer Contracts to new customers. Make outbound calls to gather the relevant information and updating the systems and customer accounts. Sending information requests to customers and managing responses Complex process but full training given. Looking for people who have: Excellent IT Skills (Using our internal billing systems in addition to standard email, word, excel) Manage own workload, work well on their own initiative as well as working as part of a team. Very confident with a professional and engaging telephone manner Self-sufficient with an excellent attention to detail and strong accuracy Excellent verbal and written communication skills There is a structured training plan that candidate will follow, and full support given remotely by manager and the establish and successful "buddy" system. If you are available to commit to a contract and have previous customer service skills, then please do not hesitate to apply!
#J-18808-Ljbffr