Plumbing and Heating Trade Counter Assistant Tottenham Branch An exciting opportunity is available for a Plumbing and Heating Trade Counter Assistant to join a branch based in Tottenham, supplying a wide range of plumbing and building materials. Salary: £30,800 Hours:48.5 hours per week, with shifts between 6:30am4:30pm Monday to Friday, and alternate Saturdays from 7:00am4:00pm. Benefits: Annual salary of £30,800 Pension scheme Group life assurance Staff discount Access to discounts from top brands, online retailers, events, and attractions Cycle to Work Scheme Employee Assistance Programme Long service awards 20 days annual leave plus bank holidays Additional day off on birthday Role Overview: The Trade Counter Assistant will be the first point of contact for customers, offering expert advice, processing transactions, and ensuring the smooth day-to-day operation of the trade counter. Key Responsibilities: Assist customers with plumbing product inquiries and provide knowledgeable advice. Process orders accurately, manage invoicing, and handle payments efficiently. Replenish stock on the shop floor and assist with regular stock checks. Support with deliveries arriving at and leaving the branch. Manage telephone inquiries clearly and professionally, ensuring effective communication with customers and colleagues. Respond promptly and positively to customer needs and queries. Requirements: Solid understanding of plumbing materials. Strong interpersonal skills and confidence in engaging with customers. Ability to work effectively within a fast-paced team environment. Self-motivated and able to prioritise responsibilities under pressure.